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Podcast: The Trusted Technician
Episode: 41. Questions Show That You Care, Not the Answers
Description: Larry from Itak Heating & Cooling in New Jersey shares how he went from a problem solver to a Trusted Advisor and how that helped him find success with his HVAC career.
Key takeaways from this episode:
Finding a new process and changing old habits is hard.
Asking questions shows that you care.
Asking questions is not enough. You need to show that you listen and do something with that info.
Stay on top of your training and practice so you don't lose skills.
Learn more about SBE at sbeodyssey.com
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