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Podcast: The Trusted Technician
Episode: 46. Qualifying Your Customers During Demand Season
Description: Will Calhoun from NWA Cooling & Heating in Arkansas joins the podcast again to share tips for making it through the busy summer HVAC season in the most productive and efficient way possible.
Key Takeaways:
Not every customer needs the same amount of time.
With so many calls coming in during demand rush, you have to have a way to manage your time.
Good questions help qualify customers.
By qualifying, customers can get the help and attention they prefer.
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