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Podcast: Business By The Numbers
Episode: 2024 Benchmark Report Part 3: Labor Productivity, Flat Rate VS Hourly [E135]
Description: This episode of Business by the Numbers is Part 3 (and the final part) of the 2024 benchmark series! What separates the most profitable auto repair shops from those struggling to turn a profit? Today, he's tackling that question using financial data and real-world insights from hundreds of shops across the industry. What you'll take away from this episode:Understand what the top 10% of shops are doing right – and what the bottom 10% are doing wrong.Why labor productivity is actually the most important predictor of profitability.Why do understaffed shops often outperform overstaffed ones?How profitability peaks as a shop grows...