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Podcast: Walk-Ins Welcome: A Healthcare Marketing Podcast
Episode: Ep. 148: Front Desk As A Revenue Generator - Interview with Jessica Walker from Care Sherpa
Description: 📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit
On this episode of Walk-Ins Welcome, Nick and Michael chat with Jessica Walker from Care Sherpa about boosting patient numbers and cash flow in healthcare. They dive into why the front desk is super important for turning leads into actual appointments, and Jessica drops a bombshell - 81% of leads never convert because nobody follows up! She shares some tricks like the "assumptive close" for booking appointments and why bugging patients (nicely) about coming back is a good thing. They also talk about playing sec...