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Podcast: The Trusted Technician
Episode: 50. Work Smarter, Not Harder with Meaningful Goals
Description: Austin from Harris Air Services in Texas shares how having
meaningful goals is very important for an HVAC technician to stay consistent and on their process.
Key takeaways:
To build trust with a customer, you need to
enjoy what you do.
You can't have accountability without having a
process.
Coaching works best when there are
meaningful goals.
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