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Podcast: Scaling Up Services
Episode: In this episode of Scaling Up Services, host Bruce Eckfeldt interviews Jeff Pedowitz, CEO and Founder of The Pedowitz Group, about the challenges and strategies for scaling service businesses. Jeff shares his journey from working in his family’s restaurant franchise business to becoming a leader in sales and marketing technology. He discusses the evolution of B2B marketing, highlighting the shift from being seen as a creative function to a key driver of revenue. Jeff emphasizes the importance of aligning sales and marketing processes with customer needs, moving beyond traditional sales funnels, and leveraging AI to enhance growth. He also touches on the complexities of scaling service-based businesses, the critical role of investing in talent and systems, and the challenges founders face when transitioning from hands-on roles to strategic leadership. Throughout the conversation, Jeff offers practical insights on how companies can navigate these hurdles and scale sustainably.