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Podcast: MarÃa Trusa
Episode: Sometimes silence is necessary
Description: Sometimes silence is necessary. Â That is the reflection of the day. Â I had a conversation with a patient that was extremely angry. Â She was angry because she was feeling neglected. Â In her mind, Â everyone is taking care of patients that have COVID-19 symptoms or issues but what about patients, like her, that do not have anything to do with COVID-19. Â Â She felt abandoned and angry, yelling at me because I decided to call her after the Call Center in our Medical Center could not handle her. Â Â She was out of control. Â I remember getting on the phone with this patient an...