Want to create an interactive transcript for this episode?
Podcast: Up Arrow Podcast
Episode: Beyond Demographics: Scale Profits Using These Next-Level Customer Insights With Jeremiah Prummer
Description: Jeremiah Prummer is the CEO of KnoCommerce, which specializes in customer survey integrations for e-commerce brands. With nearly 15 years of entrepreneurial experience, he started in e-commerce building extensions for WooCommerce. Jeremiah specializes in conversion rate optimization and zero-party data. In this episode…  When it comes to customer service, many brands don't elicit sufficient feedback to improve the experience. Asking detailed questions in comprehensive surveys offers rich insights and data. How can you leverage this information to drive conversions? Rather than relying solely on customer reviews to gather information about their experiences and service lev...