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Podcast: Lykken on Lending
Episode: Staying Mostly Sunny: A Positive Outlook on Digital Assistants, Customer Service, and Cybersecurity- Tech Update by Allen Pollack
Description: This week's update discusses key trends in the mortgage industry, focusing on the importance of cybersecurity, the effectiveness of digital assistants, and the need for proactive customer service strategies.-----------------------------------------------------Allen Pollack, Tech ConsultantAllen Pollack, a Mortgage & Financial Services Technology Advisor, is a subject matter expert in the mortgage origination process along with software product management and software development.In today’s financial services push to all things Digital, Allen has been helping lenders and financial services solution providers align their digital transformation and te...