Want to create an interactive transcript for this episode?
Podcast: The Trusted Technician
Episode: 59. Don't Pick and Choose Pieces of a Process
Description: Chad from HVAC Comfort in Michigan shares how fully committing to following a process as an HVAC technician has led to big improvements in his calls. Key Takeaways:Changing his mindset about the opportunities that exist and what homeowners are expecting.Understanding the homeowner's goals and concerns.Getting motivated by seeing what was possible.Ongoing conversations throughout the call help to notoverwhelm homeowners Learn more about SBE at sbeodyssey.comConnect with us on social media: Instagram |Facebook