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Podcast: Walk-Ins Welcome: A Healthcare Marketing Podcast
Episode: Ep. 181: Urgent Care Association 2025 Convention Recap
Description: Michael is back after a whirlwind week at the 2025 Urgent Care Association (UCA) Conference in Dallas—and he's recapping the entire event with Nick. From standing-room-only sessions to surprise podcast shoutouts, this episode is a full debrief of everything that went down.Michael shares the behind-the-scenes of his packed talk, Front Desk Evolution, which sparked a lot of head-nodding and follow-up conversations. Turns out, many clinics still treat the front desk as an afterthought—and it’s costing them thousands in lost patient opportunities.This one is part conference recap, part culture commentary (yes, Uber storie...