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Podcast: Up Arrow Podcast
Episode: Retail Revival: Why the Best Brands Are Going Offline Again With Carly Chenault
Description: Carly Chenault is the Founder of MARKET EDIT, a strategic advisory and media firm that shares retail strategy and cultural insights through its publication, Retail Roundtable. With over 15 years of experience in retail and luxury brand strategy, she covers fashion and retail trends to empower emerging founders. Carly is also an Advisor at Need It For Tonight, a same-day fashion delivery platform. In this episode… Many retail brands believe they're delivering a compelling customer experience until sales dip and consumers lose interest. Why do so many businesses miss the signs that their customer relationships are sli...