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Podcast: Walk-Ins Welcome: A Healthcare Marketing Podcast
Episode: Ep. 189: The Front Desk Upgrade Urgent Cares Have Been Waiting For - Interview with Ava Winslow from Flip CX
Description: Ava Winslow knows exactly where most urgent cares are bleeding revenue, and it starts at the front desk.As the founding account executive on Flipβs healthcare vertical, Ava brings a sharp perspective on how conversational voice AI is transforming phone interactions into a competitive advantage for clinics. With a background that spans hospitality, enterprise SaaS, and now healthcare technology, sheβs helping providers rethink what patient communication can and should look like.In this episode, Ava joins Michael and Hannah in-studio for a conversation packed with insight, data, and a little bit of sass. Flip...