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Podcast: The Trusted Technician
Episode: 64. Estimates That Close: Why Good, Better, Best Doesn't Lead to a High Close Rate
Description: If you're running estimates for new HVAC systems, this episode is for you. Josh from East Coast Heating and Air joins the podcast to discuss his path from installation technician to comfort consultant, and how your process and how you present solutions can play a larger role in helping customers say “yes.”Josh breaks down what he wished he had done differently back when he was a tech and shares simple, real-world tips to improve your estimate conversations, stand out in the home, and build trust with homeowners, without being “salesy.”Key...