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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Navigating Client Uncertainty: AI, Cybersecurity, and Women in Leadership in MSPs with Jennifer Roy
Description: Jennifer Roy, CEO of Nucleus Networks, discusses her transition from COO to CEO and the broader responsibilities that come with the role. She emphasizes the shift from a narrow focus on operations to a more comprehensive involvement in various business areas, including sales, marketing, finance, and HR. Despite the turbulent market conditions, particularly in the Canadian landscape, Nucleus Networks continues to thrive, with a full sales funnel and ongoing projects. Clients are increasingly inquiring about AI and cybersecurity, reflecting a cautious yet proactive approach to technology adoption.Roy highlights the importance of understanding clients' businesses to effectively...