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Business of Tech: Daily 10-Minute IT Services Insights
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AI Moves MSPs From Tool Support to Operational Liability as Hybrid Platforms Expand
10 mins; April 03, 2026
AI Agents Shift MSP Accountability: Howard Cohen on Liability Beyond IT Infrastructure
34 mins; April 02, 2026
Control Layer Becomes Essential: Clients Trust AI Outputs Less, MSPs Must Provide Audit Trails
11 mins; April 01, 2026
Why Stack Complexity, Not Automation, Drives MSP Margin Volatility
11 mins; March 31, 2026
Howard Rubin: Why Tech Spending Benchmarks Often Mislead Operators
20 mins; March 30, 2026
Draup Data Shows Cybersecurity Hiring Pressure Will Persist Into 2028 - Vijay Swaminathan
21 mins; March 27, 2026
How AI and Vendor Defaults Are Redefining MSP Liability: Brad Gross on Contract Risk
42 mins; March 26, 2026
Agentic AI Shifts Liability to MSPs: The Operational Risks Behind Autonomous Agents
11 mins; March 25, 2026
Government Policy Moves Vendor Choice from Preference to Proof for MSPs
11 mins; March 24, 2026
AI Cost Volatility Forces MSPs to Rethink Cloud, On-Prem, and Hybrid Governance
12 mins; March 23, 2026
Flat-Fee Dispute Resolution: Rich Lee Examines the Operational Shift for IT Service Providers
21 mins; March 22, 2026
How MSPs Are Reshaping Staffing With AI and Automation: Insights From Peter Kujawa
37 mins; March 21, 2026
AI Adoption Is Funding Itself Through Labor Cuts, Not Productivity Gains
11 mins; March 20, 2026
How Insurers Like CyberWrite Are Shifting Cyber Risk and Claims Accountability for MSPs – Nir Perry
22 mins; March 19, 2026
Vendor Consolidation Shifts MSP Value from Tool Management to Proof of Enforcement
11 mins; March 18, 2026
Margin Pressure for MSPs: How Microsoft Autopatch Moves Governance Upstream
11 mins; March 17, 2026
Pentagon AI Model Ban Shifts Control from Vendors to Procurement Authorities
9 mins; March 16, 2026
RAM Shortages Reshape Channel Economics: Interview with Howard Davies
21 mins; March 15, 2026
Microsoft and Anthropic Reshape MSP Partner Control Through Ecosystem Lock-In
9 mins; March 13, 2026
Drop in Search Clicks and Rise in AI Distribution Channels Shift Value Away from Traditional MSPs
11 mins; March 12, 2026
AI Risk Goes Downstream: Why MSPs Are Inheriting Liability from Vendors and Policy Gaps
9 mins; March 11, 2026
Microsoft and OpenAI Expand AI Agents While Shifting Governance Costs to MSPs
9 mins; March 10, 2026
AI Remediation Without Governance: How MSPs Face Rising Liability and Cost Exposure
14 mins; March 09, 2026
AI Integration Raises Data Governance Demands for MSPs — Colin Blair
19 mins; March 08, 2026
The Decline of Core MSP Services: Surviving the Shift to AI-Driven Differentiation with Anurag Agarwal
43 mins; March 07, 2026
MSPWell Launch Reveals Governance Gaps in Channel’s Mental Health Initiatives
12 mins; March 06, 2026
Margin Redistribution Forces MSP Service Restructuring in Memory-Constrained Markets
11 mins; March 05, 2026
Risk Moves Upstream: How Embedded Governance and Insurance Set New MSP Constraints
11 mins; March 04, 2026
Supply Chain Risk Designations Are Reshaping Federal AI Procurement
13 mins; March 03, 2026
Hardware Cost Volatility Forces MSPs to Reprice Contracts and Restructure Service Models
12 mins; March 02, 2026
Cybersecurity Distribution and Shared Risk Models: Interview with Jason Beal of Exclusive Networks
19 mins; March 01, 2026
Anthropic Refuses Pentagon AI Demands; Burger King's AI Monitoring Raises Privacy Risks
14 mins; February 27, 2026
Pentagon Pressures Anthropic for AI Access; VMware Exit Costs and Compliance Risks for MSPs
13 mins; February 26, 2026
Goldman Sachs Reports $700B AI Spend Yields No US GDP Growth; 40% of AI Projects Face Cancellation
14 mins; February 25, 2026
Remote Monitoring Tool Abuse Surges, Microsoft Copilot Control Failures, and AI’s Channel Impact
14 mins; February 24, 2026
IT Salary Compression, AI Trust Decline, and Vendor Consolidation Impact MSP Strategies
14 mins; February 23, 2026
Rising Daytime Work Preferences Challenge 24/7 MSP Service Contracts
2 mins; February 23, 2026
Jessica Yeck on AI Project Challenges and Partner Strategies at TD SYNNEX
12 mins; February 21, 2026
Creative AI Go-to-Market Strategies for MSPs in 2026: SMB Community Podcast
23 mins; February 19, 2026
Managed Services and AI Integration: Interview with Brian Harmison on Corsica Technologies’ Strategy
22 mins; February 17, 2026
Deploying Agentic AI at Scale: Infrastructure, Reliability, and Risk with Ran Aroussi
23 mins; February 16, 2026
AI Spending Impact, Channel Share Decline, and MSP Growth Strategies With Jay McBain
43 mins; February 15, 2026
Generative AI Drives Tech Spend Shift as Channel Margins Face Pressure
14 mins; February 13, 2026
AI Operational Risk, Sovereign Cloud Mandates, and MSP Compliance Liabilities Examined
14 mins; February 12, 2026
AI Raises Workloads and Burnout: HBR Study, Medical Risk, and New Governance for MSPs
13 mins; February 11, 2026
OpenAI Introduces ChatGPT Ads and Enterprise Agent Platform; Anthropic Releases Opus 4.6
14 mins; February 10, 2026
IT Spending Rises but Channel Share Falls; AI Arms Race and Shrinking Jobs Impact MSPs
12 mins; February 09, 2026
Why AI Pilots Stall: Data, Complexity, and the Build vs. Buy Debate With Ashwin Mehta
24 mins; February 08, 2026
OpenAI Equity Move in MSPs, AI Adoption Challenges, and Tier 1 Job Impact—Interview with Seth Robinson
34 mins; February 07, 2026
AI Fails to Deliver ROI for CEOs While Bot Traffic Surges and CISA Targets End-of-Life Devices
14 mins; February 06, 2026
OpenAI Enters Ads and Consulting; AI Deployment Shifts Liability and Costs for MSPs
14 mins; February 05, 2026
CISA Ransomware Intelligence Lag, Azure TLS Cutoff, and Risks from AI Skills Marketplaces
14 mins; February 04, 2026
AI Adoption Outpaces Trust, Microsoft Sets NTLM Deadline, Right to Repair Expands
14 mins; February 03, 2026
Small Business Optimism, Trillion-Dollar IT Services Projections, and Unmanaged AI Agent Risks
16 mins; February 02, 2026
Mike Riggs Joins Empath: Moving from Founder-Led Vision to Formal Product Governance
12 mins; February 02, 2026
Navigating AI Adoption and Governance for Small Businesses: Interview with David Espindola
20 mins; February 01, 2026
MSP Rollups, AI Investment, and Industry Consolidation Trends With Rich Freeman and Jessica Davis
48 mins; January 31, 2026
Moltbot’s Security Flaws, Apple’s Supply Challenges, and Windows 11 Trust Issues Analyzed
11 mins; January 30, 2026
France Moves to Digital Sovereignty, South Korea's AI Law Challenges, and Microsoft Earnings Signal AI Dependence
16 mins; January 29, 2026
Channel Spending Tops $4 Trillion as MSPs Face Integration and AI Accountability Risks
13 mins; January 28, 2026
AI Adoption Stalls Among Workers While Leadership Advances and Organizational Risk Grows
13 mins; January 27, 2026
Global Managed Services Slowdown and Distributor Growth Highlight Shifting IT Service Models
11 mins; January 26, 2026
AI for MSPs: Workflow Automation & Security
21 mins; January 25, 2026
MSP Mergers and Acquisitions: Private Equity, AI’s Role, and Owner Decisions With Abraham Garver
39 mins; January 24, 2026
Why AI ROI Is Elusive: Model Drift, Personal Data Use, and Workflow Liabilities
15 mins; January 23, 2026
Authority Challenges for MSPs: Deepfake Risks, AI Security Shifts, and Vendor Accountability
17 mins; January 22, 2026
PC Rebounds, AI Surges, MSPs Expand, Guard's Rae, OpenAI Focuses
14 mins; January 21, 2026
1. AI Ads, Automation Risks & VR Exits: The Business of Tech
18 mins; January 20, 2026
MSP Cybersecurity: Psychology vs. Traditional Training with Craig Taylor
29 mins; January 18, 2026
AI Risk for MSPs: Governance & Liability in Managed Services
47 mins; January 17, 2026
MSP AI Governance and Platform Risk as Apple, Google, and Pax8 Shift Control
19 mins; January 15, 2026
AI for MSPs: Skills Obsolescence, Rising Cloud Power Costs, and Vendor Consolidation
17 mins; January 14, 2026
AI Governance for MSPs as Copilot Control and Platform Automation Expand
17 mins; January 13, 2026
MSP AI Automation Shifts Risk, Pricing, and Operational Responsibility
20 mins; January 12, 2026
AI for MSPs: Transforming Procurement Processes with Autonomous Sourcing Solutions
23 mins; January 11, 2026
AI for MSPs: How Automation is Reshaping IT Service Provider Roles and Client Expectations
27 mins; January 10, 2026
AI for MSPs: Navigating Automation, Accountability, and Governance Challenges
15 mins; January 09, 2026
AI for MSPs: Google and OpenAI's New Tools Raise Trust and Liability Concerns
17 mins; January 08, 2026
MSP Cybersecurity: Microsoft Teams Enhances Security Features for Managed Service Providers
16 mins; January 07, 2026
MSP AI Risk Management as Shadow AI Adoption Reshapes Trust and Automation
15 mins; January 06, 2026
MSP Hiring Challenges: Navigating Labor Shortages and AI Impact on Workforce Strategy
18 mins; January 05, 2026
AI for MSPs: Transforming Business Processes and Driving Measurable Outcomes
21 mins; January 02, 2026
AI for MSPs: Enhancing Service Desk Automation with Human-in-the-Loop Strategies
20 mins; December 30, 2025
MSP Cybersecurity: Exploring Digital Identity and Misinformation in Tech Thrillers with Robbie Bach
19 mins; December 26, 2025
MSP Compliance Strategies for Government Contracts and AI Integration with Laith Pahlawan
23 mins; December 23, 2025
MSP Automation Strategies: How to Scale Without Relying on Human Labor in 2026
15 mins; December 22, 2025
AI for MSPs: Automating Customer Service and Enhancing Nonprofit IT Solutions
18 mins; December 21, 2025
MSP Profitability Trends: Understanding Revenue Growth and Labor Costs in 2025
44 mins; December 20, 2025
MSP Cybersecurity: Navigating AI Accountability and Job Market Shifts in 2025
17 mins; December 19, 2025
AI for MSPs: Navigating Control and Accountability in Automated Services
16 mins; December 18, 2025
Ransomware Shifts to Hypervisors as AI Risk, Regulation, and Vendor Accountability Collide
17 mins; December 17, 2025
AI for MSPs: Navigating Governance, Quality Control, and New Procurement Guidelines
13 mins; December 16, 2025
AI for MSPs: Navigating Hiring Challenges and IT Spending Trends in 2025
14 mins; December 15, 2025
MSP Cybersecurity: Transforming Security from Cost Center to Business Growth Driver
21 mins; December 14, 2025
MSP Cybersecurity Risks: OpenAI's Warning on AI Models and Zero-Day Exploits
17 mins; December 12, 2025
AI for MSPs: Navigating Adoption Challenges and Governance in 2025
15 mins; December 11, 2025
AI for MSPs: Overcoming Trust Issues and Embracing Personalized Solutions
13 mins; December 10, 2025
AI for MSPs: Addressing Adoption Challenges and Cybersecurity Risks in 2025
15 mins; December 09, 2025
MSP Cybersecurity: Navigating Job Cuts and AI Complexity in 2025
16 mins; December 08, 2025
AI for MSPs: Transitioning from RPA to Agentic Automation for Enhanced Efficiency with Chris Radich
20 mins; December 07, 2025
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