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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Navigating AI Adoption and Governance for Small Businesses: Interview with David Espindola
Description: The episode centers on practical approaches for Managed Service Providers (MSPs) and IT leaders assessing artificial intelligence (AI) adoption, with David Espindola detailing the crucial distinction between “maker,” “shaper,” and “taker” strategies. David Espindola emphasizes that organizations must intentionally decide their role in AI development and use—whether building proprietary systems, shaping solutions atop existing models, or simply consuming pre-built capabilities. This decision, he notes, is foundational for aligning risk tolerance, investment, and technical capacity with business goals, especially given the rapid pace and inherent uncertainty in AI’s evolution.Supporting this framework, David Espindola references insights from a Small Bus...