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Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

Wed May-17-2023: OpenAI, Google & Meta Advance AI, CISA urges caution, and Ransomware underreporting

6 mins; May 17, 2023

Tue May-16-2023: Data Privacy in Marketing, Cloud investments Triple Value, Big Four buying MSPs?

6 mins; May 16, 2023

Mon May-15-2023: Record High Job satisfaction, MSP's Eye Intune, Cyber Warranty Cork Launches

8 mins; May 15, 2023

How can we apply agile to SMB businesses, with Douglas Squirrel

14 mins; May 13, 2023

Fri May-12-2023: Workplace AI adoption in MS Study, Views on Cyber risks, and people..still fax.

8 mins; May 12, 2023

Thu May-11-2023: Google I/O AI reveals Search, Duet, PaLM 2, and IT Modernization shows unsustainable purchases

8 mins; May 11, 2023

Wed May-10-2023: AI Open-Source surge, Colonial Pipeline revisited as Workforce Gap Widens

8 mins; May 10, 2023

Tue May-9-2023: Job Market Booms with Tech Growth, N-Able's ESG Strategy

8 mins; May 09, 2023

IT providers as sommeliers for AI: Manuj Aggarawl, the AI Ninja, weighs in

17 mins; May 06, 2023

Fri May-5-2023: White House Boosts AI, Docusign's cloudy remote work plan, and Google, Apple, Twitter & Microsoft Moves

6 mins; May 05, 2023

Thu May-4-2023: Top Drivers of AI Adoption as real impacts begin, SLI report 31% of MSPs lost money in Q1 2023

7 mins; May 04, 2023

Wed May-3-2023: What makes successful Zoom talks, and Ransomware is endemic now

6 mins; May 03, 2023

Tue May-2-2023: $100M+ 15-way acquisition with MSP Corp Create a National Canadian Platform of Managed Services

7 mins; May 02, 2023

Mon May-1-2023: Risk Based AI Regulation, MSP contract value up by 22%

7 mins; May 01, 2023

The Tech Association of Georgia, and how they contribute to tech lobbying

18 mins; April 29, 2023

Fri Apr-28-2023: Microsoft outperforms, PwC to up skill for $1B, and Colorado right to repair

8 mins; April 28, 2023

Thur Apr-27-2023: More profitable firms pay less for staff & Management, per SLI, plus Firewalla, SaaS Alerts, Microsoft & Slack

7 mins; April 27, 2023

Wed Apr-26-2023: Kaseya announcements, Microsoft unbundling Teams, and C-Suite support for DEI drops

8 mins; April 26, 2023

Tue Apr-25-2023: AI increased productivity by 14%, Researchers develop database oriented OS to stop ransomware

6 mins; April 26, 2023

Mon Apr-24-2023: 66% go to ChatGPT for IT advice, Twitter API impacts on business, and SMB biz surges 20%

8 mins; April 24, 2023

Understanding focus, verticalization, and risk reduction with Jonathon Hensley

18 mins; April 22, 2023

Fri Apr-21-2023: IT concern on surveillance, hidden costs of Chromebooks, and AI limits on malware detection

7 mins; April 21, 2023

Thu Apr-20-2023: Microsoft renames hackers, secure by design guidelines, and Primo's IT management for SMEs

8 mins; April 20, 2023

Wed Apr-19-2023: AI, AutoGPT, Microsoft Chips, Reddit API charges, AI Ethics, and Sonos Pro Launches

8 mins; April 19, 2023

Tue Apr-18-2023: SaaS Retention Rates, Services Drops in Europe, and Labor Supply Returning to pre-pandemic levels

7 mins; April 18, 2023

Mon Apr-17-2023: Patchwork Privacy laws at state level, new SaaS Adoption rates for SMB, and MSP Empathy

7 mins; April 17, 2023

What MSPs can learn about marketing and branding from Kaseya's choice

9 mins; April 16, 2023

Is this the first big AI breakthrough for MSPs?

17 mins; April 15, 2023

Fri Apr-14-2023: New Zero Trust Guidance, Microsoft's new Cloud PC options, and LinkedIn Verification

7 mins; April 14, 2023

Thu Apr-13-2023: AI legal concerns, over-employment, and a cookbook for AI services

6 mins; April 13, 2023

Wed Apr-12-2023: Office Market worries, Channel partners acceleration, and Public Comments wanted on AI

8 mins; April 12, 2023

Tue Apr-11-2023: AI Regulation, Open Source, and Adoption, and the Managed Services Provider Association of America

7 mins; April 11, 2023

Mon Apr-10-2023: March shows positive labor data; survey says alarming amount of pressure to cover up breaches

5 mins; April 10, 2023

Profitability in the Productivity Layer with Jim Millican of Ashton Technology Services

15 mins; April 08, 2023

Fri Apr-7-2023: Hiring and Firing concerns for tech; BloombergGPT and it's meaning for providers

8 mins; April 07, 2023

Thu Apr-6-2023: Gartner's ups projections, services metrics down in 2023, and LifeCycle Insights acquired

8 mins; April 06, 2023

Wed Apr-5-2023: EU blocking ChatGPT, Community Insights on Startups, and Kaseya big brand spend

7 mins; April 05, 2023

Tue Apr-4-2023: 3CX Timeline & Results, plus business struggles around outcomes & security investments

7 mins; April 04, 2023

Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA's AI customer service pitfall

7 mins; April 03, 2023

Matt Howard on the impact of Apple's end-to-end encryption on customer sentiment

13 mins; April 01, 2023

Fri Mar-31-2023: Microsoft's Ads in Chatbot, plus security concerns; ConnectWise partners with CISA; the 3CX warning

7 mins; March 31, 2023

Thu Mar-30-2023: Q1 2023 Diversity Report & Insights, Sophos partners on insurance, Amazon opens Sidewalk

8 mins; March 30, 2023

Wed Mar-29-2023: SVB sold, MSP Community Insights, and potential end to remote work era?

8 mins; March 29, 2023

Tue Mar-28-2023: ChatGPT Plugins, SMB Shadow IT is.. good?, and Dell's direct SMB offer

8 mins; March 28, 2023

Mon Mar-27-2023: No to Non-Disparagement, Datto's Cloud Management, and Top 10 SaaS providers for SMB

7 mins; March 27, 2023

Author Aaron Bare breaks down The Power of Thinking Big

14 mins; March 25, 2023

What GPT-4, Microsoft Copilot, Google Bard and AI mean for IT services and MSPs

9 mins; March 24, 2023

Thu Mar-23-2023: AI Tools expand: Bard, Copilot and more, plus Challenges for Data and analytics leaders

8 mins; March 23, 2023

Wed Mar-22-2023: OpenAI Identity, Bing Image Creator, Adobe's AI, NLRB Rules on Severance, and SentinelOne in distribution

8 mins; March 22, 2023

Tue Mar-21-2023: Positive Outlooks on Remote Work, Hiring & Growth; Cybersecurity Concerns in Midmarket

8 mins; March 21, 2023

Mon Mar-20-2023: Banking Panic & AI surge alignment, Google's Midmarket shift, and Channelholic launches

6 mins; March 20, 2023

Fri Mar-17-2023: SaaS security, MSP Revenue, Intone, and new Ransomware tactics

6 mins; March 17, 2023

Thu Mar-16-2023: AI: GPT-4, Microsoft's been using it and adds more, Google's countermoves

7 mins; March 16, 2023

Wed Mar-15-2023: IT Job Market, Gen Z and Workplace Tech Reveals opportunity

7 mins; March 15, 2023

Tue Mar-14-2023: Google's new AI, Microsoft's AI cut, and White House's new cloud security practices

7 mins; March 14, 2023

Mon Mar-13-2023: Silicon Valley Bank and why IT services companies should care

7 mins; March 13, 2023

Using Deep Learning in Medicine Reimbursement - practical AI applications

13 mins; March 11, 2023

Fri Mar-10-2023: AI adoption in education, and industry regulation calls, plus tech updates on SaaS & AR

7 mins; March 10, 2023

Thu Mar-9-2023: State of the Channel 2023, Ransomware as National Security Threat opens Military options

7 mins; March 09, 2023

Wed Mar-8-2023: Technical Debt Costs, Lawmaker shifts on 4-day work week, CrowdStrike shows cloud exploits up

7 mins; March 08, 2023

Tue Mar-7-2023: Slowing MSP Tool vendor growth, ScalePad's second acquisition this year, and US unit labor costs

7 mins; March 07, 2023

Mon Mar-6-2023: OpenAI is cheaper, Microsoft launches Kosmos-1, ChatBot Vulnerabilities, M3 Macs and Windows 12

7 mins; March 06, 2023

Spacemaker Daniel Sih talks about his approach to productivity

21 mins; March 04, 2023

Fri Mar-3-2023: Lawmakers on AI & Cyber, Nerdio launches RMM, and Paradox of Printers

6 mins; March 03, 2023

Thu Mar-2-2023: National Cyber Strategy Released, Retail IT Data, and US Economy: Inflation & Tech Wages Data

7 mins; March 02, 2023

Wed Mar-1-2023: Copyright doesn't protect AI, FTC weighs in, product updates, and Prompt Engineering

7 mins; March 01, 2023

Tue Feb-28-2023: CISA Director on ransomware, Addigy's 30% growth for MSPs, and GoTo launches RMM

7 mins; February 28, 2023

Bringing big security practice to the SMB with a process

21 mins; February 25, 2023

Fri Feb-24-2023: Four-day workweek successes, Linux on Apple Silicon, and Okta's Businesses at Work

6 mins; February 24, 2023

Thu Feb-23-2023: Twitter & 2FA, Vanderbilt apologizes for Chatbot email, EU proposes more to GDPR

7 mins; February 23, 2023

Wed Feb-22-2023: Microsoft limits BingAI, ChatGPT customization, Tenable's Cyber Insurance Report

7 mins; February 22, 2023

Tue Feb-21-2023: Good Economic news, Six Key Trends for Security, and Microsoft's three new moves

7 mins; February 21, 2023

Keeping customized customer engagement with a growth MSP

29 mins; February 18, 2023

Fri Feb-17-2023: Bing goes wild, Microsoft Responds, and other AI developments; Concern over employee retention

7 mins; February 17, 2023

Thu Feb-16-2023: Managed Services YOY Growth, Natl Cyber Director Steps down, Akamai and Veeam launches

6 mins; February 16, 2023

Wed Feb-15-2023: Bipartisan Policy Center Report Identifies Top Cybersecurity Risks for 2023, Unusual Job Market Trends

8 mins; February 15, 2023

Tue Feb-14-2023: ChatGPT takes the world by storm, announcements from N-Able, ConnectWise and Pax8

7 mins; February 14, 2023

ConnectWise's EVP + GM, Unified Monitoring and Management from IT Nation 2022

12 mins; February 11, 2023

Fri Feb-10-2023: Cybersecurity Escalation, Gartner's Seven Rules of Business Value, and Used Chairs

7 mins; February 10, 2023

Thu Feb-9-2023: Siloed Apps & Data Challenges, Channel Moves: ScalePad, Acronis, Pia, Microsoft

6 mins; February 09, 2023

Wed Feb-8-2023: Google & Microsoft's AI moves, Black SMB Optimism, New Security Rules on Medical Devices

8 mins; February 08, 2023

Tue Feb-7-2023: Tech Earnings, Job openings, and post-pandemic labor market trends

5 mins; February 08, 2023

Fri Feb-3-2023: OpenAI's new ecosystem, Cybercrime hiring salaries; Rob Rae goes to Pax8

7 mins; February 03, 2023

Thu Feb-2-2023: Key Trends driving SMB & Midmarket, Maryland proposes 4-day workweek pilot

7 mins; February 02, 2023

Wed Feb-1-2023: Boosted Economic news, AI adoption up 1400%, and Security + Insurance for SMBs

7 mins; February 01, 2023

Tue Jan-31-2023: Non-compete ban, GDP growth, and Ingram Micro's new enhancements

6 mins; January 31, 2023

Mon Jan-30-2023: AI Adoption rates, and the business concerns; Justice Dept distrupts ransomware

7 mins; January 30, 2023

"Show the Value of What You Do" authors Jack and Patti Phillips on ROI

20 mins; January 28, 2023

Fri Jan-27-2023: Microsoft Q2 Earnings Analysis, Gartner's Zero Trust Prediction, Decreased Employee Engagement

9 mins; January 27, 2023

Thu Jan-26-2023: Recession Reinvention; M&A declines, GoTo Confirms Customer Data Taken

6 mins; January 26, 2023

Wed Jan-25-2023: Real estate execs come clean, tech worker pay drops, and mainstream SMB tech

7 mins; January 25, 2023

Tue Jan-24-2023: Microsoft invests in OpenAI, 14 States on Right To Repair, Ransom Payments & Insurance Coverage Down

8 mins; January 24, 2023

Deal dynamics less than $5M in revenue for MSPs with Hartland Ross

26 mins; January 23, 2023

DevOps: Are typical MSP service offerings really any different to an "app"?

7 mins; January 21, 2023

Fri Jan-20-2023: Global IT spend contracts, cloud and consulting steady and rising; bogus titles instead of overtime pay

6 mins; January 20, 2023

Thu Jan-19-2023: Azure OpenAI Service, Moving Away from Hybrid Work, and 4-Day Work week Success

7 mins; January 19, 2023

Wed Jan-18-2023: Shopify, Microsoft, Pia, HPE, Quickpass, TD Synnex, Apple moves to consider

7 mins; January 18, 2023

Tue Jan-17-2023: Goldman's Recession call, Amazon's Prime expansion, Ransomware shifts to theft

6 mins; January 17, 2023

Thu Jan-12-2023: MSP's Vendor Priorities, Gartner's SaaS Management Platform Report, and CloudFlare launches monitoring

8 mins; January 12, 2023

Wed Jan-11-2023: Right to Repair preemption move, the first Cyber Catastrophe Bond, Digital License Plates Hacked

6 mins; January 11, 2023

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Business of Tech: Daily 10-Minute IT Services Insights

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