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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA's AI customer service pitfall
Description: Two things to know today ConnectWise, Kaseya, and Backbox reports highlight the importance of cybersecurity and automation for MSPs in 2023 AND The potential pitfalls of AI-powered customer service highlighted by new integration Advertiser: https://oit.co/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our...