Business of Tech: Daily 10-Minute IT Services Insights
Podcast image
Unlocking MSP Success: Mastering Customer Communication and Market Intelligence Strategies with Jennifer Oladipo
18 mins; August 20, 2025
Navigating Client Uncertainty: AI, Cybersecurity, and Women in Leadership in MSPs with Jennifer Roy
12 mins; August 19, 2025
Michael Fass on Slide's Focused Backup Strategy and the Future of MSPs in a Changing Market
19 mins; August 18, 2025
From Phishing to AI: How SMBs Can Strengthen Cybersecurity with Simple Strategies with Ann Westerheim
14 mins; August 17, 2025
Agentic AI Transforms MSPs: From Service Dispatch to Managed Intelligence Providers with Rich Freeman
44 mins; August 16, 2025
AI and Data Management: Why Speed Matters More Than Scale in Today's Business Landscape with Robert Buda
16 mins; August 15, 2025
Tariffs Impacting Inflation, AI Adoption Struggles, and Cybersecurity Changes Under Trump Orders
17 mins; August 14, 2025
Cyber Budgets Shrink, GPT-5 Faces Backlash, FedRAMP Speeds Up, Vendors Squeeze MSPs
17 mins; August 13, 2025
AWS, Azure, Google Dominate Cloud Market; GPT-5 Disappointment and AI Job Market Struggles
14 mins; August 12, 2025
OpenAI Launches GPT-5 Amid User Backlash, Intel CEO Faces Resignation Calls, N-able Grows 9%
15 mins; August 11, 2025
AI's Baby Tiger Metaphor: How to Manage Risks and Accountability in Business Leadership with Noelle Russell
23 mins; August 10, 2025
From McDonald's to Online Communities: The Role of Automation in Trust and Human Experience
36 mins; August 09, 2025
Transforming Cybersecurity: From Risk Management to Business Outcomes with Nett Lynch
22 mins; August 08, 2025
Ransomware Attacks Surge, Google AI Vulnerabilities Exposed, and New Malware Analysis Tool Released
19 mins; August 07, 2025
AI Agents Transform SaaS Pricing, Microsoft Faces Security Flaws, and Delta Clarifies AI Pricing
18 mins; August 06, 2025
SMBs Invest in AI, Microsoft and Amazon Report Strong Earnings Amid Labor Market Concerns
16 mins; August 05, 2025
Austin McChord on Slide: Building a Better BCDR for MSPs and Lessons from Datto's Journey
28 mins; August 04, 2025
Navigating AI Adoption and Cybersecurity in Regulated Financial Firms: Insights from Triada Networks with Raffi Jamgotchian
11 mins; August 03, 2025
Exploring GTIA's Future: Dan Wensley on Membership Expansion, Community, and Technology Impact
19 mins; August 02, 2025
The Future of MSPs: Syncro's Insights on AI, Automation, and Competing in a Changing Market with Michael George and Dee Zepf
40 mins; August 01, 2025
Kaseya's New CEO Rania Succar on Innovation, MSP Partnerships, and Customer Experience Revamp
28 mins; July 31, 2025
Skillfully's AI Innovations: Streamlining Hiring with Realistic Job Simulations with Brett Waikart
23 mins; July 30, 2025
AI's Impact on Data Privacy: Why Security Frameworks Must Evolve for 2025 with Yasir Ali
21 mins; July 29, 2025
US Economy Shows Resilience; Major Tech Firms Lay Off Workers While AI Spending Soars
17 mins; July 28, 2025
The Future of Legal Tech: Jonathan Rhyne on AI's Role in Document Workflow and Accountability
22 mins; July 27, 2025
The Future of AI in Document Intelligence: Balancing Automation and Human Accountability with Ryan Morris
43 mins; July 26, 2025
AI Job Demand Soars 985%, Trust Issues Emerge, VMware Faces Security Patch Crisis
16 mins; July 25, 2025
AI Oversight Eases as Trump Pushes Exports; 400+ Breaches from SharePoint Zero Day Attack
12 mins; July 24, 2025
OpenAI's Usage Surge, Kindrel's AI Framework, and the Comeback of Dedicated Servers
16 mins; July 23, 2025
Half of MSPs Prepare for Ransomware, SaaS Security Gaps, and Open AI Servers Found
12 mins; July 22, 2025
Microsoft SharePoint Flaw Exposes Thousands; Fortune 100 Firms Push FullReturn to Office
13 mins; July 21, 2025
From Data to AI: How ProArch Transforms Industries with Smart Start and Microsoft Solutions with Santosh Kaveti
20 mins; July 20, 2025
From Legacy to Cloud: How MSPs Can Leverage Intune for Effective Endpoint Management with Hugo Salazar and Rolando Jimenez
51 mins; July 19, 2025
Delta's AI Pricing Sparks Trust Issues, OpenAI's ChatGPT Agent Goes Autonomous, Intel Cuts Jobs
14 mins; July 18, 2025
Microsoft Cuts 9,000 Jobs, Boosts AI Partner Incentives; OpenAI Expands Multi-Cloud E-Commerce Tools
15 mins; July 17, 2025
Windows 10 Cutoff and VMware Licensing Chaos: MSPs Must Navigate New Cybersecurity Demands
15 mins; July 16, 2025
AI Breakthroughs: 92% Health Accuracy, Nonprofit Literacy Tools, and Coding Tool Challenges
18 mins; July 15, 2025
Critical Vulnerabilities in Kaseya and McDonald's Chatbot Highlight MSP Security Risks
12 mins; July 14, 2025
Rethinking Cybersecurity: Why Traditional MFA Fails and the Future of Phishing-Resistant Solutions with Bob Burke
21 mins; July 13, 2025
AI as the New Operating System: Transforming SMBs, Security Risks, and Unified Experience Platforms with Anurag Agrawal
44 mins; July 12, 2025
Political Hack at Columbia University, Malware Surge, and Microsoft Authenticator's New Direction
13 mins; July 11, 2025
AI Adoption Grows but Burnout and Governance Gaps Widen; Major Tech Updates Announced
16 mins; July 10, 2025
MSPs Under Pressure: Navigating AI Impersonation, Phishing Exploits, and Ransomware Fallout
16 mins; July 09, 2025
Small Businesses Seek AI Efficiency Amid Digital Gaps; New Regulations Impact Data Privacy
16 mins; July 08, 2025
Ingram Micro Cyber Attack, Windows 11 Market Growth, and Cloudflare's AI Scraper Blockade
17 mins; July 07, 2025
Building Trust in MSP Cyber Insurance: Edouard von Herberstein Discusses Spectra's Impact
25 mins; July 04, 2025
Unlocking Value: Effective Pricing Governance and Models for SaaS and MSPs with Dan Balcauski
25 mins; July 02, 2025
Unlocking SEO Success: How AI and Data Science Transform Organic Growth Strategies with Andreas Voniatis
21 mins; June 30, 2025
Cybersecurity Overhaul: AI, Ransomware, and 400M Fewer Windows PCs Challenge SMBs in 2025
18 mins; June 27, 2025
AI-Powered Productivity Disruption: Microsoft, OpenAI, and Legal Challenges in Copyright Training
14 mins; June 26, 2025
Malware in ConnectWise, Telecom Hacks, and MSPs' False Confidence in Cybersecurity
14 mins; June 25, 2025
AI to Drive 50% of Business Decisions by 2027; SMBs Struggle with Skills and Adoption
14 mins; June 24, 2025
CEO Confidence Plummets as Small Businesses Thrive; Data Blind Spots Challenge Strategic Planning
19 mins; June 23, 2025
Unlocking AI for SMBs: Data Readiness, Cybersecurity, and Community-Driven Investments with Hunter Jensen and Barbara Paluszkiewicz
37 mins; June 21, 2025
How Startups Can Tackle Security Debt to Unlock Revenue: A Discussion with Brian Haugli
29 mins; June 20, 2025
The New MSP Model: Combining Automation, Emotional Intelligence, and E-Commerce for Success
16 mins; June 19, 2025
AI Fuels Infinite Workdays, Job Cuts at Amazon, and New Trends in IT Service Partnerships
14 mins; June 18, 2025
SMBs Overconfident in Cybersecurity; SEC Deregulates Amid Rising AI Threats and New Investments
18 mins; June 17, 2025
AI's Impact on SMBs: Revenue Gains, Cloud Growth, and New Tools from Zoom, MailChimp, Microsoft
15 mins; June 16, 2025
Unlocking Profitability: Andrew Bolton's Unique Approach to Tech Support for Seniors
25 mins; June 15, 2025
Inside Empath's $2M Raise: Wes Spencer Discusses Community Investment for MSP Growth
22 mins; June 14, 2025
AI's Jagged Age: Memory Limits, Retrieval Bots, and Legal Battles Over Encryption and Privacy
18 mins; June 13, 2025
Microsoft 365 Copilot's Security Flaw, AI in Misinformation, and Emerging Cybersecurity Solutions
14 mins; June 12, 2025
O3 Pro's Launch, Reddit's Lawsuit Against Anthropic, and Cisco's New AI-Driven Networking Gear
17 mins; June 11, 2025
PAX 8's AI Solutions, Apple's Developer Access, Cybersecurity Policy Changes, and MSP Support Group
14 mins; June 10, 2025
U.S. Job Growth Declines, Windows 11 Stagnates, Cyber Insurance Partnerships, CrowdStrike's Forecast
16 mins; June 09, 2025
AI in Managed Services: Strategies for MSPs to Thrive Amidst Disruption with Stephen Hinch
25 mins; June 08, 2025
AI's Impact on IT Management: Navigating Microsoft Updates, Talent Shortages, and Automation with Elliott Hyman
37 mins; June 07, 2025
Sherweb Launches Portal for MSPs; AI Pricing Evolves and Generative AI Risks Prompt Caution
18 mins; June 06, 2025
AI Drives MSP Success, U.S. AI Governance Changes, and Broadcom's VMware Partner Strategy Shift
14 mins; June 05, 2025
NWN's InterVision Deal, Empath's Insider Funding, AI Agents Emerge, Big Tech's Cybersecurity Moves
14 mins; June 04, 2025
AI Certification for MSPs Debuts as ConnectWise and Kaseya Make Major Strategic Moves
15 mins; June 03, 2025
PC Market Growth Driven by Tariffs; AI in Customer Service Faces Trust Issues Amid Breaches
14 mins; June 02, 2025
Maximizing Efficiency: How T2 Group Uses Hybrid Agile in Healthcare Solutions with Kevin Torf
19 mins; June 01, 2025
The Future of IT: Agentic AI, Market Readiness, and the Evolving Role of Industry Associations with Jay McBain and Ryan Morris
44 mins; May 31, 2025
AI Security Risks Rise as IT Leaders Expand Use; Cloud Backlash and Texas Age Verification Law
15 mins; May 30, 2025
MSPs on Alert: DragonForce Ransomware, ScreenConnect Abuse, and Microsoft’s Update Integration
12 mins; May 29, 2025
AI Errors in Law, Databricks' AI Databases, Zoom's CEO Avatar, and Gender Employment Risks
13 mins; May 28, 2025
AI Ethics Alarm: Anthropic's Claude Four Sparks Controversy as SMBs Navigate Economic Uncertainty
14 mins; May 27, 2025
API Security: Indirect Prompt Injection Threats and the Rise of AI-Driven Exploits
38 mins; May 24, 2025
AI Breakthroughs: Claude Opus 4, OpenAI's $6.5B Deal, and Atera's IT Autopilot for 40% Workloads
18 mins; May 23, 2025
AI in SMBs, Washington's New Tech Tax, and Major Cybersecurity Breaches: What You Need to Know
17 mins; May 22, 2025
Build 2025: Microsoft’s AI Agent Revolution Meets Google’s Hyper-Personalized AI Strategies
15 mins; May 21, 2025
Transforming Customer Service: AI's Role in Augmenting Human Interaction and Satisfaction with Kate O'Neill
18 mins; May 21, 2025
Tech Spending Caution: Consumer Sentiment vs. Economic Data, Plus MIT AI Paper Controversy
11 mins; May 19, 2025
Navigating DMARC Complexity: Insights from EasyDMARC's CEO on Email Security for SMBs with Gerasim Hovhannisyan
22 mins; May 18, 2025
Protecting Data and Models: Cybersecurity Insights and Pricing Strategies for AI Solutions with James D. Wilton and Bryant Tow
33 mins; May 17, 2025
Cox and Charter Merger, Proofpoint's $1B Acquisition, and the Rise of Shadow AI in Education
12 mins; May 16, 2025
AI in Action: Radiologists Thrive, Data Silos Persist, and LastPass Expands SaaS Monitoring
17 mins; May 15, 2025
Europe's Vulnerability Database Launches as U.S. Cybersecurity Falters; AI Adoption Trends Revealed
14 mins; May 14, 2025
Rise in Remote Work Drives New Ventures; Insurers Address AI Risks as CISA Alters Info Sharing
13 mins; May 13, 2025
U.S.-China Tariff Agreement Fuels Market Growth; AI Layoffs and AEO Shift Digital Marketing Focus
17 mins; May 12, 2025
Mastering Vendor Management: Lessons from IT Transformation and M&A Success Stories with Mousa Hamad
18 mins; May 11, 2025
How AI is Transforming MSP Marketing: Strategies for Success in the Age of ChatGPT with Srinivas Krishnaswamy
52 mins; May 10, 2025
Ransomware Attacks Rise 37% in 2025; Microsoft’s New Passwordless Strategy and Security Insights
17 mins; May 09, 2025
MSPs Achieve 19% Profit Margins; Google’s AI Search Rollout; Arctic Wolf’s $3M Security Warranty
16 mins; May 08, 2025
Data Leaks from AI Tools, OpenAI's Nonprofit Control, and Duolingo's AI Transition: A Governance Crisis
14 mins; May 07, 2025
U.S. Economy Adds Jobs, Yet IT Sector Shrinks; Tariffs Challenge Tech Giants' Financial Outlook
17 mins; May 06, 2025
Reimagining GTIA: From Bureaucracy to a Dynamic Hub for Technology Business and Collaboration
17 mins; May 05, 2025
SuperOps CEO Arvind Parthiban on AI, Market Strategy, and MSP Growth Plans
22 mins; May 05, 2025