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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: AI Certification for MSPs Debuts as ConnectWise and Kaseya Make Major Strategic Moves
Description: ConnectWise has launched a unified MSP platform and an ASIO-powered professional services automation (PSA) solution at their IT Nation Secure event. The new offerings aim to streamline operations for managed service providers (MSPs) by providing features such as unified log management, automated alert triage, and customizable dashboards. The ConnectWise Pro package bundles essential tools into a single contract, allowing partners to choose flexible pricing models. This strategic move is designed to enhance operational efficiency and position ConnectWise as a central player in the MSP ecosystem.In a significant industry shift, Kaseya has appointed Rania Sukar as its...