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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Rising Daytime Work Preferences Challenge 24/7 MSP Service Contracts
Description: A longitudinal analysis from the National Bureau of Economic Research highlights a sustained shift in the U.S. workforce away from evening and night work toward traditional daytime hours over the past 50 years. Research by economists Jeff Biddle and Daniel Hammermesh attributes this shift primarily to rising real incomes, which allows workers to avoid less desirable hours. For MSPs and IT service providers, this trend is consequential, as their service models frequently require 24/7 staffing and response capabilities.
Detailed findings from the study indicate that the percentage of Americans working at 11 PM has declined by more than 25% since...