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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Navigating AI Adoption and Governance in Technology Services with Seth Robinson
Description: In this episode of the Business of Tech Lounge, host Dave Sobel is joined by Seth Robinson, Vice President of Industry Research at CompTIA, to discuss the value of artificial intelligence (AI) for providers. They delve into the importance of understanding AI as a layer within business solutions rather than a standalone product. The conversation highlights the need for providers to focus on guiding clients through the integration of AI into their existing workflows, emphasizing the importance of data management and client consultation.Β Robinson and Sobel explore the concept of strategic IT and the shift towards investing i...