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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Unlocking AI for MSPs: Practical Applications, Pricing Shifts, and Real-World Success Stories with Howard Cohen
Description: Howard M. Cohen, a seasoned expert in the managed service provider (MSP) sector, discusses the current state and future potential of artificial intelligence (AI) for MSPs. He highlights that while adoption rates are still low, with only a small percentage of partners and customers fully integrating agentic AI, there is a growing interest in practical applications. Cohen emphasizes the importance of moving beyond the hype surrounding AI and focusing on real business tools that can enhance service delivery and client engagement.Cohen shares insights from his experience, recalling the excitement of the early days of personal computing...