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Podcast: My Digital Farmer Podcast
Episode: 210 The Secret to Farm Customer Retention is...Product Fulfillment?
Description: Are customers experiencing success with your product? Or are they overwhelmed and confused once they get it in their kitchen? (Maybe they're not even using the product because they've given up on it!?) Yikes! As a marketer, our job is not just to get our customers to buy. We ALSO need to make sure they experience a "win" with the product! We want them to LOVE it, know how to use it, and feel like a winner! This "customer win" may not happen on its own, especially for things like bulk beef buys...