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Podcast: My Digital Farmer Podcast
Episode: 178 The Secret Behind My CSA Customer Success: I Interview my CSA Coach Cadie Jardin
Description: What is the secret behind my CSA's incredibly loyal fan base? How are we scoring a 93% retention rate every year? What if it's not about the vegetables? In today's episode, I interview my MVP, Cadie Jardin. Cadie is a member of my farm team. We call her our "CSA Coach," and her job is to make sure my CSA members feel supported in their quest to become successful foodies and local eaters. She also manages our CSA's private Facebook group, and creates weekly video training content for my tribe, as well as recipes. ...