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Podcast: My Digital Farmer Podcast
Episode: How Many Customer Touch Points Does It Take?...
Description: Remember that commercial with the Owl and Tootsie Roll Pops? He would ask, "How many licks does it take to get to the center of a Tootsie Roll Pop?"... Then he would start to count until he lost patience and just swallowed it whole. What if I asked YOU, "How many customer touch points does it take to get a person to turn into a customer?..." Do you know the answer to this question? And more importantly: do you have a strategy to keep those touch points happening? In this episode, we talk about the concept of customer touch...