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Podcast: Case Interview Preparation & Management Consulting | Strategy | Critical Thinking
Episode: 449: Customer empathy: User persona or jobs to be done? (with Michael Sacca and Mike Belsito)
Description: Welcome to an episode with Rocketship.FM hosts, Michael Sacca and Mike Belsito. Michael SaccaΒ is the General Manager at Dribbble.com and co-founder of Rocketship.FM. He was the President at Crew, the freelance design and development marketplace, and former parent company of Unsplash, the popular stock photo website. At Crew he secured key partnerships with Squarespace and the BDC before leading the company through it's acquisition by Dribbble in 2017. His writing has been featured in the Harvard Business Review and his popular product management podcast has been written about in Inc, Forbes, The Huffington Post a...