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Podcast: Business of Tech: Daily 10-Minute IT Services Insights
Episode: Windows 11's AI Features, Salesforce's New IT Service, and Office 2016/2019 Sunset
Description: Microsoft is significantly enhancing Windows 11 by integrating artificial intelligence capabilities, transforming the PC experience into what the company calls the "AI PC." This new initiative allows users to interact with their computers using voice commands through a feature called CoPilot. With functionalities like CoPilot Actions, users can delegate tasks such as editing files and troubleshooting issues directly to AI agents, which operate in secure environments to ensure data safety. This shift comes as Windows 10 reaches its end of life, prompting a wave of hardware upgrades as consumers and enterprises seek AI-enabled PCs.ย Salesforce has also made s...