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Podcast: Professional Builders Secrets
Episode: 7. Managing Client Expectations With Sky, Russ and Andy
Description: In this episode of the Professional Builders Secrets podcast, our host, Bosco Anthony is joined by Co-founders of the Association of Professional Builders Russ Stephens and Sky Stephens, along with APB’s Head Coach, Andy Skarda. Throughout this episode, the trio reveal the secrets behind managing client expectations as a builder.
Builders often believe they are delivering a superior experience to their clients, while in most cases, the client does not agree. Professional builders will listen to their clients and communicate the important milestones throughout the build process, while average builders will avoid communication al...