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Podcast: BroBots: Technology, Health & Being a Better Human
Episode: 48. Magic Kingdom Secrets That Could Make You Happier with Louie Gravance
Description: Louie Gravance is often referred to as "the guy that can make the Disney service concepts work outside of Disney." Working for the Walt Disney Company for nearly 30 years, Louie enjoyed a distinguished career with Disney theme parks, designing everything from live-entertainment experiences to training programs through the Disney Institute in Orlando Florida. In this episode, he shares critical insights and stories on the power of great customer service that is both relevant and applicable in today's new normal. Many of which he also shares throughout his debut book "Service is a Superpower." <...