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Podcast: Body Bangin'
Episode: Ep #40: What Makes Our Shop Different with Michael Bradshaw
Description: Everyone says they do the best work and have the best customer service so what separates your shop? At K&M Collision in North Carolina Michael Bradshaw, the VP, talks about the things that makes their shop different including understanding the insurance policy and how the appraisal clause works and when to utilize that knowledge.He had a session at the SE Collision Conference that was very popular and I see the industry moving in the direction of us, as shops, being responsible to educate our consumer on many different levels.Connect with Michael Bradshaw -