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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: Forget Everything You Think You Know. This is How to Create Loyal Customers
Description: Who do you feel loyal to in your life? My money is on your answer being your friends and family. The reason you feel loyal to them is because you have an emotional relationship with them. They might do things you don't like sometimes, usually at the holidays, that drive you crazy. However, you don't sever ties over it. The same emotional connection happens in business relationships. Also, like your personal relationships, they can weather a little bad news without ending them. However, for this to be the case, there are some things you need to do...