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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: The Big Fail: Why Are You Not Listening to the Voice of Your Product?
Description: What would it be like if your printer sent you an email to let you know it needed ink? Or if your car could tell you that you need to take it in for transmission service? Or if your refrigerator could tell the repair professional what was wrong with it before you ever said a word? Sound like a futuristic take on product technology? It is, and it's called the Internet of Things (IoT). However, you might be surprised to know that the ability to have all these things is already available and some companies have been...