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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: I Am Really Frustrated! Why Can't My Boss See The Need to Change?
Description: Rachel has a problem. Her boss can't see the need to change. She is frustrated and doesn't know what to do. Lucky for her, she listens to our podcast and took advantage of our "Help! I'm in a Pickle!" segment for our advice on what to do. In this episode, we explore what Rachel, or anyone who champions Customer Experience but doesn't have the support they need from above, can do to convince her boss that there is a need for change. We share strategies and tactics anyone can use to motivate the person they report to...