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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: In the News: 3 Stories That Give Insight to Improving Your Customer Experience
Description: You might not realize it but the failure of the European Super League in soccer, the pros and cons of vaccine passports, and a brand that took a political stand and paid the price for it all have something in common. These things are part of three news stories that can provide insight into improving your Customer Experience. So how do they provide insight? Like you can learn from other people's experiences, you can learn from other people's mistakes. Either way, it offers an opportunity for vicarious learning. Vicarious learning is beneficial for avoiding the pain of...