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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: What Do The Pioneers of Customer Experience See for The Future
Description: What happens when you get three Customer Experience Pioneers together to discuss the past, present, and future of Customer Experience? This episode of The Intuitive Customer, for starters. Recorded in celebration of the recent CX day, Colin joins fellow experience experts and champions Lewis Carbone and Joe Pine to talk all things Customer Experience. Lewis Carbone is the author of Clued In: How to Keep Customers Coming Back Again and Again and the founder of ExperienceEngineeringâ„¢. Joe Pine is the author of the book that started it all, The Experience Economy. He and his partner, Ji...