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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: What is Customer Science? Is this the next wave of change?
Description: I heard a new term that I think has the capability of being the next wave of change in business today. Customer Science. 'Customer Science' is the fusion between technology, behavioral science and data. This new concept is forming now, making this an exciting time for all us interested in customer-driven growth. This episode of The Intuitive Customer explores this nascent concept of Customer Science and what it could mean to organizations seeking customer-driven success. Key Takeaways Customer Science to me in the integration between a number of existing disciplines; Behavioral Science, Technology...