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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: Avoid this massive mistake being made with AI
Description: How AI will Change CX for the Future Customer loyalty is what most businesses want. The more your customers buy from you, the more you improve your bottom line, not only in increased sales but also in decreased customer acquisition costs. Improving your Customer Experience to foster customer loyalty is often an expense that senior management can get behind. However, there is a common misconception that customers are loyal to you based on the Customer Experience you deliver. The truth is that customer loyalty is based on memory. In other words, customers are loyal to...