Want to create an interactive transcript for this episode?
Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: What is the Secret of Airbnb?
Description: What is the Secret of Airbnb? I would never be an Airbnb host. Having a stranger staying in my house doesn't fit with my personality. That said, there are a lot of people that would do it. Airbnb has over seven million listings in 100,000 cities worldwide and reported revenues of $1 Billion (with a b) in the second quarter of this year. They are so successful; they have plans to become publicly traded in 2020.  That's saying quite a bit considering that the entire home-sharing platform developed from people's willingness to allow strangers to stay in...