Want to create an interactive transcript for this episode?
Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: Why Are Insignificant Things So Significant?
Description: Why Are Insignificant Things So Significant? Have you ever had the feeling that something about a buying experience didn't feel right? Chances are if you did, you didn't buy the product or service. Most times, how a purchase feels is a driver for our customer behavior. This episode of The Intuitive Customer explores why insignificant things are so significant. In other words, why do the little things have such a big influence on what we do as customers? Also, we discuss how you can assess and address the insignificant parts of your experience to influence...