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Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: Is Facial Recognition Creepy or Is It Just the Future?
Description: Is Facial Recognition Creepy or Is It Just the Future? Technology can analyze people's facial expressions and determine what emotion they feel. It's called Facial Expression Analysis and it uses Facial Recognition technology. This technology presents the most authentic option for capturing data on customers' emotions during your Customer Experience. This technology is the next level of Customer Experience analysis and the future for the industry. Take a look here: https://beyondphilosophy.com/authentic-emotion-recognition/ In some cases, however, it is the now, for facial recognition technology anyway. Big brands like Walmart and KFC use facial...