Want to create an interactive transcript for this episode?
Podcast: The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Episode: Why Too Much Choice is a Bad Thing
Description: People like choices. They just don't like choosing, at least not when there are too many options. However, if you give people the option of shopping where there are only two options or where there is a wide selection, people will nearly always choose to shop where there are many choices. Then, when they get there, they can't make a decision and feel frustrated and disappointed about it. This episode of The Intuitive Customer explores the issues of too many choices and the adverse effects it can have on how your customer feels during your...