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Podcast: Customer Service Academy
Episode: Turning Spaces Into Places Where People Want to Be - A Conversation With Tony Johnson and Simon Elliot
Description: In this episode, Simon Elliot and I discuss the future of experience, workplace, and real estate.  - The best solutions solve problems customer haven't even thought about yet  - Customer are more comfortable making purchases at arms length, so giving them reasons to come to brick and mortar spaces will be key  - When you think of workpalce experience as a product, you can turn spaces into places where people choose to be, rather than where they have to be  Learn More: https://www.4xic...