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What the Fixed Ops?! (WTF?!)
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Success is Predicated on GOOD PEOPLE and GOOD PROCESS- Michael Barich - What the Fixed Ops?! #shorts
2 mins; March 30, 2023
Offering A Seamless Customer Service Experience-Maxine Matamoros - What the Fixed Ops?! #shorts
2 mins; March 29, 2023
Automotive has the Best Pay Plans & Growth Opportunity -Michael Barich - What the Fixed Ops?! #short
44 secs; March 29, 2023
Are Dealerships Ready for EV? - Maxine Matamoros - What the Fixed Ops?! #shorts
41 secs; March 28, 2023
Let's Talk the Growth Possibilities in Automotive! Michael Barich - What the Fixed Ops?! #shorts
48 secs; March 28, 2023
Dealers have Punished Customers - Michael Barich - What the Fixed Ops?! #shorts
2 mins; March 27, 2023
Why Women Don't Climb the Career Ladder - Maxine Matamoros - What the Fixed Ops?! #shorts
2 mins; March 24, 2023
Toyota and the Hybrid Situation - Maxine Matamoros - What the Fixed Ops?! #shorts
53 secs; March 24, 2023
Why Michael Barich Tossed Out Scheduled Appts - What the Fixed Ops?! #shorts
3 mins; March 24, 2023
Don't Give Up! - Maxine Matamoros - What the Fixed Ops?! #shorts
1 min; March 23, 2023
Michael Barich has the Recipe for Success in Service! What the Fixed Ops?! #shorts
1 min; March 23, 2023
Digging Your Way Out From Rock Bottom - Maxine Matamoros - What the Fixed Ops?! #shorts
3 mins; March 22, 2023
Raised in Parts, Grown-Up in Leadership - Michael Barich - What the Fixed Ops?! #shorts
1 min; March 22, 2023
Maxine Matamoros is Going After the GM Position! What the Fixed Ops?! #shorts
1 min; March 21, 2023
How Michael Barich Got the Name Mother F#cking Tennessee Titan! What the Fixed Ops?! #shorts
38 secs; March 21, 2023
Drive and GRIT with Maxine Matamoros - What the Fixed Ops?! #shorts
1 min; March 20, 2023
The Tennessee Titan is BACK AGAIN! Michael Barich on What the Fixed Ops?!
61 hours 15 mins; March 20, 2023
We Do the Right Thing - Maxine Matamoros - What the Fixed Ops?! #shorts
39 secs; March 17, 2023
The Qualities of a Leader with Maxine Matamoros! What the Fixed Ops?! #shorts
39 secs; March 16, 2023
The Number 2 Toyota Store by Retention in the Region- Maxine Matamoros- What the Fixed Ops?! #shorts
39 secs; March 15, 2023
Get to Know Bill Springer & Krex, Inc. - What the Fixed Ops?! #shorts
1 min; March 14, 2023
There's No 'Me Too!' in Automotive - Maxine Matamoros - What the Fixed Ops?! #shorts
39 secs; March 14, 2023
#1 Speaker in the Nation - Glenn Lundy on What the Fixed Ops?! (Sneak Peek)
48 secs; March 14, 2023
Gunslinger, Shaun Raines knows what matters! Watch this WTF?! NADA 2023 Special Edition
15 mins; March 13, 2023
Key Defection Points in the Customer Journey + Tires! Bill Springer - What the Fixed Ops?! #shorts
1 min; March 13, 2023
Experiencing Pushback as a Woman in Automotive - Maxine Matamoros - What the Fixed Ops?! #shorts
39 secs; March 13, 2023
Adding Value to Dealers Day-In and Day-Out - Bill Springer - What the Fixed Ops?! #shorts
1 min; March 10, 2023
Climbing the Career Ladder with Maxine Matamoros! What the Fixed Ops?! #shorts
39 secs; March 10, 2023
Ed Roberts & Natasha Fay Cox on What the Fixed Ops?! NADA 2023 Special Edition
10 mins; March 09, 2023
Helping the Vehicle Owner See the Value of Services - Bill Springer -What the Fixed Ops?! #shorts
4 mins; March 09, 2023
"An Old Dog Can Learn New Tricks!" - Maxine Matamoros - What the Fixed Ops?! #shorts
39 secs; March 09, 2023
On the Frontlines with Value-Added Benefits - Bill Springer - What the Fixed Ops?! #shorts
1 min; March 08, 2023
How A Lady Gets Into the Automotive Business - Maxine Matamoros - What the Fixed Ops?! #shorts
1 min; March 08, 2023
Don't be an ASK-hole! - Joshua Taylor - WrenchTurners.Online - What the Fixed Ops?! #shorts
48 secs; March 07, 2023
70-75 Percent Awareness and Metrics for Success - Bill Springer - What the Fixed Ops?! #shorts
47 secs; March 07, 2023
Meet Service Manager Maxine Matamoros! Gullo Toyota - What the Fixed Ops?! #shorts
31 secs; March 07, 2023
Opportunities and Challenges in Any Business - Bill Springer - What the Fixed Ops?! #shorts
1 min; March 06, 2023
We Talk Boundaries with Joshua Taylor - WrenchTurners.Online - What the Fixed Ops?! #shorts
3 mins; March 06, 2023
Joshua Taylor Takes on NADA 2023 in this What the Fixed Ops?! Special Edition
8 mins; March 06, 2023
Firecracker, Rock Star Service Manager Maxine Matamoros of Gullo Toyota! - Full Episode
59 mins; March 06, 2023
Barich and BBQ - That's All One Needs in Life! - Joshua Taylor - What the Fixed Ops?! #shorts
1 min; March 03, 2023
EV Vehicle Owners: Tire Rotations Replace Oil Changes - Bill Springer - What the FixedOps?! #shorts
2 mins; March 03, 2023
Working Solo as a Mobile Mechanic - Joshua Taylor - What the Fixed Ops?! #shorts
1 min; March 02, 2023
Kaylee Felio Surprises Us Again on this What the Fixed Ops?! NADA 2023 Special Edition
6 mins; March 02, 2023
The Customer is Nearly Always Wrong! - Bill Springer - What the Fixed Ops?! #shorts
2 mins; March 02, 2023
A Discussion on Mindfulness - Joshua Taylor - What the Fixed Ops?! #shorts
4 mins; March 01, 2023
How Do You Know If You're a Leader or Not? Bill Springer - What the Fixed Ops?! #shorts
32 secs; March 01, 2023
Working Hard with Execution and Focus - Joshua Taylor - What the Fixed Ops?! #shorts
3 mins; February 28, 2023
Yaron Saghiv from UVeye on What the Fixed Ops?! NADA 2023 Special Edition
4 mins; February 28, 2023
How to Create Employee Longevity and Loyalty - Bill Springer - What the Fixed Ops?! #shorts
3 mins; February 28, 2023
What it REALLY Means to 'Just Work Hard' - Joshua Taylor - What the Fixed Ops?! #shorts
2 mins; February 27, 2023
Getting Too Detailed with Price Transparency - Bill Springer - What the Fixed Ops?! #shorts
1 min; February 27, 2023
Winning is Nothing Without Purpose - Joshua Taylor - What the Fixed Ops?! #shorts
45 secs; February 24, 2023
Steven Whitlock Talks What WORKS in Service in this What the Fixed Ops?! NADA 2023 Special Edition
6 mins; February 24, 2023
Will 2035 be the Year that EVs Take Over? Bill Springer - What the Fixed Ops?! #shorts
1 min; February 24, 2023
Katie French Represents Women in Automotive! What the Fixed Ops?! #shorts
1 min; February 23, 2023
Life Can Be F*cking Hard Sometimes... Joshua Taylor - What the Fixed Ops?! #shorts
3 mins; February 23, 2023
The Use Case of Hawaiian Infrastructure for EV - Bill Springer - What the Fixed Ops?! #shorts
1 min; February 23, 2023
Appreciate People Who Told You NO - Katie French, RepairPal - What the Fixed Ops?! #shorts
2 mins; February 22, 2023
How Do You Keep Your Batteries Charged - Joshua Taylor - What the Fixed Ops?! #shorts
1 min; February 22, 2023
Constant Adaption and the 3-Year Plan- Bill Springer - What the Fixed Ops?! #shorts
3 mins; February 22, 2023
Being a Disrupter is HARD. Katie French, RepairPal - What the Fixed Ops?! #shorts
1 min; February 21, 2023
Sustaining Momentum with Quick Wins - Joshua Taylor - What the Fixed Ops?! #shorts
56 secs; February 21, 2023
Dan Stedem with Snap-On Shares What's New at NADA 2023 on this What the Fixed Ops?! Special Edition
6 mins; February 21, 2023
Bill Has Had Some of His Customers for Decades - What the Fixed Ops?! #shorts
54 secs; February 21, 2023
Working for a Company with Strong Values! Katie French - What the Fixed Ops?! #shorts
1 min; February 20, 2023
Bill Springer with Krex, Inc. Teaches Us About Business! What the Fixed Ops?! - Full Episode
56 mins; February 20, 2023
Getting Paid to Go To Your Kid's School Functions! Katie French - What the Fixed Ops?! #shorts
1 min; February 17, 2023
How Life Improvements Add Up (Little by Little) -Joshua Taylor - What the Fixed Ops?! #shorts
57 secs; February 17, 2023
What Good and Bad Habits Have We Learned? - Jim Flint - WTF?! NADA 2023 Special Edition
13 mins; February 17, 2023
The Devastating Effects of a Timeclock Mentality - Katie French - What the Fixed Ops?! #shorts
42 secs; February 16, 2023
Real-World Application of a More Satisfied Mechanic - Joshua Taylor - What the Fixed Ops?! #shorts
2 mins; February 16, 2023
How to Avoid a Tech Shortage - Katie French, RepairPal - What the Fixed Ops?! #shorts
37 secs; February 15, 2023
The Purpose and Application of the Wellness Survey - Joshua Taylor - What the Fixed Ops?! #shorts
1 min; February 15, 2023
Techs are Going Where There's Money & Appreciation - Katie French - What the Fixed Ops?! #shorts
46 secs; February 14, 2023
Making Hiring Data Accessible and Public - Joshua Taylor - What the Fixed Ops?! #shorts
50 secs; February 14, 2023
How to Incentivize Techs to Work for Your Dealership! Katie French - What the Fixed Ops?! #shorts
2 mins; February 13, 2023
Long-Term Goal of the Wellness Survey - Joshua Taylor - What the Fixed Ops?! #shorts
57 secs; February 13, 2023
Win the Tire Battle! Instill Confidence in Your Advisors! - Michael Barich - WTF?! #NADA2023
9 mins; February 13, 2023
Life Satisfaction Score for Mechanics - Joshua Taylor - What the Fixed Ops?! #shorts
2 mins; February 10, 2023
How Maslow's Hierarchy of Needs Relates to Automotive - Katie French - What the Fixed Ops?! #shorts
1 min; February 10, 2023
How Caring Impacts People (+Russell Definitely Doesn't Embarrass Himself)What the Fixed Ops?! #short
1 min; February 10, 2023
Dave Foy! Our Friend and Neighbor on What the Fixed Ops?! - NADA 2023 Special Edition!
10 mins; February 09, 2023
Let's Do It! #WrenchingWomenWednesday! with Katie French - What the Fixed Ops?! #shorts
3 mins; February 09, 2023
Why are Suicide Rates Higher in Automotive? - Joshua Taylor - What the Fixed Ops?! #shorts
3 mins; February 09, 2023
"I Hire Them Whether I Need Them or Not," Shawn Butler - What the Fixed Ops?! #shorts
1 min; February 08, 2023
Sales Sells the 1st Car, Service Sells the 2nd, 3rd... Katie French - What the Fixed Ops?! #shorts
1 min; February 08, 2023
Mechanics Have Some of The Highest Suicide Rates - Joshua Taylor - What the Fixed Ops?! #Shorts
2 mins; February 08, 2023
Shawn Butler Doesn't Have a Problem Finding Staff - What the Fixed Ops?! #shorts
1 min; February 07, 2023
How RepairPal and #WrenchingWomenWednesday connects - Katie French - What the Fixed Ops?! #shorts
56 secs; February 07, 2023
What is Wrench Turners Online? with Joshua Taylor! What the Fixed Ops?! #shorts
58 secs; February 07, 2023
80% of Fixed Ops Business Lost Post-Warranty- Art Shaw & Kathleen Long Share Why (RepairPal) - WTF?! #NADA2023
16 mins; February 07, 2023
Technical Schools vs Traditional College and Debt - Shawn Butler - What the Fixed Ops?! #shorts
1 min; February 06, 2023
Being Taken Advantage of as 1st Gen Technician -Katie French, RepairPal-What the Fixed Ops?! #shorts
2 mins; February 06, 2023
Supporting Wrench-Turners with Joshua Taylor - WrenchTurners.Online - What the Fixed Ops?! - Full!
68 hours 33 mins; February 06, 2023
Technicians are Sales People Too! Katie French, RepairPal - What the Fixed Ops?! #shorts
1 min; February 03, 2023
Supporting the Next Generation & Future of Automotive - Shawn Butler - What the Fixed Ops?! #shorts
1 min; February 03, 2023
EVs and the Future of Automotive - Shawn Butler - What the Fixed Ops?! #short
1 min; February 02, 2023
Finding and Giving Inspiration, Katie French, RepairPal - What the Fixed Ops?! #shorts
1 min; February 02, 2023
Biggest Dealer Problem: How to Retain Staff with Shawn Butler - What the Fixed Ops?! #shorts
1 min; February 01, 2023
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