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Retail Today with Bob Phibbs, The Retail Doctor

Retail is a battleground. Retailers no longer have the luxury of customers walking in without researching their buy first. People are checking Amazon and other online retailers well before stepping in your store and even while standing in your aisles. How do you increase sales, reduce employee churn, and become a retail destination? Retail Today with Bob Phibbs is a two-minute daily digest guiding retailers on the latest tips, techniques, and tools for closing more sales effectively and effortlessly no matter your brand, location, or product line. No matter your industry, background, location, or outlook on retail’s future, Retail To...

Retail Advice That Converts

16 mins; February 15, 2026

Last-Minute Heroes: How to Sell to Men on Christmas Eve

4 mins; December 19, 2025

Is Black Friday Dead? Black Friday

4 mins; November 28, 2025

Thanksgiving 2025

6 mins; November 26, 2025

3 'Switches' That Decide If a Shopper Buys or Walks Out

18 mins; November 09, 2025

Connection Sells: The Retail Doc’s No‑Nonsense Guide to Boosting Sales

26 mins; October 05, 2025

Beyond Discounts: How to Turn Passersby into Loyal Customers

9 mins; August 28, 2025

The Art of Engaging Retail: Lessons from Scottsdale

1 min; August 04, 2025

Unlocking the Secrets of Persuasive Communication

35 mins; May 02, 2025

The Retail Challenge: Answering Your Questions on Customer Acquisition, Events, and Staff Management

33 mins; March 03, 2025

Turn Negativity into Positivity: The Power of Activity

1 min; February 17, 2025

The Hidden Power of Network Infrastructure In Your Stores

17 mins; February 06, 2025

Unlocking Retail Success: Creating Urgency and Overcoming Hesitations

15 mins; February 02, 2025

Unlocking the Secrets to Retail Success in 2025

35 mins; January 05, 2025

How To Maintain Your Sanity This Holiday Season 1/3

1 min; November 29, 2024

How To Have A Successful Retail Holiday Season

5 mins; November 27, 2024

Navigating Retail Challenges with Bob Phibbs LIVE

26 mins; November 10, 2024

Transform Your Online Presence: Stop Losing Leads and Boost Conversions

54 mins; October 25, 2024

Unlocking Retail Success: The Power of Customer Greetings

5 mins; October 24, 2024

The Retail Engagement Formula: Technology, Training, and Incentives

58 mins; October 09, 2024

Christmas Creep: Unpacking the Early Holiday Hype

5 mins; October 03, 2024

The Art of Standing Out: Creating Remarkable Retail Experiences

7 mins; October 02, 2024

The Human Touch: Transforming Retail Experiences with Empathy

7 mins; October 01, 2024

The Retail Refresh with Bob Phibbs: Special Guest April Sabral

22 mins; August 25, 2024

Back-to-School Shopping: Costs, Inflation, and Smart Tips

2 mins; July 15, 2024

Retail Rants & Realities: Hiring & Training in 2024

27 mins; July 09, 2024

Rediscovering Wonder: The Power of Curiosity and Innovation

3 mins; June 11, 2024

Small Business Week: Stories from Notable Entrepreneurs

14 mins; April 25, 2024

A Deep Dive into the Skincare Phenomenon Among Teens

4 mins; March 13, 2024

Boosting Retail Sales with Efficient Add-On Strategies

1 min; February 14, 2024

Claim Your Part of Visa & MasterCard Merchants Payment Card Settlement

1 min; December 18, 2023

Question and Answer with Bob Phibbs, the Retail Doctor 10-1-23

29 mins; October 01, 2023

Retail Crime Is UpBut Most Refuse To Look At Why

5 mins; September 28, 2023

Ask Me Anything with Bob Phibbs the Retail Doctor

25 mins; July 26, 2023

Selling at Retail: There Are Two Goals

4 mins; June 14, 2023

Live Q + A With Bob Phibbs the Retail Doctor for May

31 mins; May 08, 2023

Are your employees sabotaging your store sales?

8 mins; April 23, 2023

Dirty and Unorganized: How It’s Driving Customers Away From Your Store

9 mins; April 22, 2023

Refusing to Sell: Why Your Employees Are Letting You Down

13 mins; April 22, 2023

Customer Service Horror Story Leads To Sleepless Nights

10 mins; April 21, 2023

How Stale Merchandising is Killing Your Sales

11 mins; April 20, 2023

Discover the Secret Sauce Behind 6X Revenue Growth: Manhattan Associates’ Groundbreaking Unified Commerce Benchmark for Specialty Retailers

32 mins; April 14, 2023

Q + A With Bob Phibbs, the Retail Doctor April 2, 2023

22 mins; April 02, 2023

Recession or not?

1 min; December 02, 2022

I Can’t Get My Crew To Take the Training

1 min; August 22, 2022

How To Get Over Procrastination and Find the Time

17 mins; August 12, 2022

How To Get Customers Over Shipping Delays

2 mins; May 16, 2022

To keep or let go, that is the question

1 min; May 03, 2022

Life doesn’t suck, so why sound like it?

2 mins; May 02, 2022

Is it worth it to buy props for displays?

1 min; April 13, 2022

How do different types of questions help customers get to the right products

1 min; April 12, 2022

Getting Shoppers in the Mood

1 min; December 01, 2021

The counter is your enemy

1 min; November 30, 2021

Re-set Monday, Keep Your Merchandise Fresh

1 min; November 29, 2021

Using the Energy of Black Friday

57 secs; November 26, 2021

It‘s Thanksgiving

1 min; November 25, 2021

Speed of Service

1 min; November 24, 2021

Playing the ”yes” game

1 min; November 22, 2021

How to get more reviews

1 min; November 18, 2021

How to get customers to buy when they say they want to look around

1 min; November 17, 2021

What To Say When They Ask The Price

1 min; November 16, 2021

Why Not You?

2 mins; November 15, 2021

A Tip If You Sell Luxury or Premium Merchandise or Services

1 min; November 12, 2021

Did you hear me?

1 min; November 11, 2021

Find Something To Like

1 min; November 10, 2021

It‘s So Expensive!

1 min; November 09, 2021

What to do if you‘re feeling under pressure

1 min; November 08, 2021

Show me the picture!

59 secs; November 06, 2021

To be the best salesperson, do this

1 min; November 05, 2021

Google My Business Tip

1 min; November 04, 2021

Make the first sale of the day

1 sec; November 03, 2021

Building Rapport at the Counter is a Waste

55 secs; November 01, 2021

Don‘t Get Stuck In Supply Chain News

2 mins; October 30, 2021

How to Stop Shoplifting

2 mins; October 28, 2021

Use Their Name Three Times

2 mins; October 27, 2021

Employees Waiting Around Cost You

2 mins; October 26, 2021

How To Greet A Customer

1 min; October 25, 2021

How To Grow Your Sales 10%

1 min; October 24, 2021

Good News At The Ports!

1 min; October 23, 2021

Use thank yous to set the scene for the next sale

1 min; October 22, 2021

Clear Their Hands To Make More Sales

1 min; October 21, 2021

How to sell the more expensive merchandise

1 min; October 20, 2021

How to get in the game of selling your merchandise

1 min; October 19, 2021

Develop Your Selling Mindset

2 mins; October 18, 2021

Adjust your posture to make more sales

2 mins; October 15, 2021

Answering Customers After A Pause

1 min; October 14, 2021

Get Your Website Ready For Holiday 2021

1 min; October 13, 2021

3 Steps Every Retail Must Take This Holiday Season | Retail Today With Bob Phibbs, the Retail Doctor

28 mins; November 19, 2020

Trump's Out, Biden's In - What's It Mean for Retailers | Retail Today With Bob Phibbs, the Retail Doctor

10 mins; November 12, 2020

Is Amazon Killing In-Person Grocery Shopping to Make Us Buy Online? | Retail Today With Bob Phibbs, the Retail Doctor

8 mins; November 05, 2020

Levi's Versus GAP: Leading or Running Away | Retail Today With Bob Phibbs, the Retail Doctor

13 mins; October 28, 2020

Are You Approaching Customers With Dollar Signs in Your Eyes? | Retail Today With Bob Phibbs, the Retail Doctor

12 mins; October 21, 2020

How to Get Your Retail Stores Ready for the Holidays | Retail Today With Bob Phibbs, the Retail Doctor

4 mins; October 12, 2020

Ralph Lauren's CEO Can Teach Us About Leadership In Retail During COVID-19 | Retail Today with Bob Phibbs, The Retail Doctor

9 mins; October 08, 2020

Neiman Marcus Is Closing Their Hudson Yard Store -- I Doubt It's Because of the Pandemic | Retail Today with Bob Phibbs, The Retail Doctor

22 mins; September 30, 2020

Reaching Out to Your Retail Customers Through Social Media | Retail Today With Bob Phibbs, The Retail Doctor - Flash Briefing

1 min; April 01, 2020

For Retailers During the Coronavirus Shutdown, Now Is the Time to Look at Your Finances. | Retail Today with Bob Phibbs, The Retail Doctor - Flash Briefing

34 secs; March 30, 2020

How Do I Staying Connected With My Employees as a Retailer During Coronavirus? | Retail Today With Bob Phibbs, The Retail Doctor - Flash Briefing

1 min; March 27, 2020

How Do I Use Email to Stay Connected With My Customers as a Retailer During the Covid-19 Crisis? | Retail Today With Bob Phibbs, The Retail Doctor - Flash Briefing

1 min; March 26, 2020

How Do I Use Social Media Well as a Retailer During This Coronavirus Crisis? | Retail Today With Bob Phibbs, The Retail Doctor

44 secs; March 25, 2020

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Retail Today with Bob Phibbs, The Retail Doctor

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