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Episode 190: Orchestrating the Future of Credit: How Alternative Data Pipelines are Changing the Lending Landscape
35 mins; March 25, 2026
Episode 189: The Great Shopping Shift: How AI is Rewriting the Rules of Commerce
40 mins; November 10, 2025
Episode 189: The Great Shopping Shift: How AI is Rewriting the Rules of Commerce
41 mins; November 06, 2025
Episode 188: What AI Really Means for Loyalty Programs: Speed, Personalization, and Data Protection
31 mins; September 17, 2025
Episode 187: Points as Programmable Currency
25 mins; July 16, 2025
Episode 186C: Intelligent Shopping Agents: What Do They Mean for Loyalty, Marketing, Google, Amazon and the Future?
29 mins; June 19, 2025
Episode 186B: Intelligent Shopping Agents: What Do They Mean for Payments, Consumers and Merchants?
26 mins; June 18, 2025
Episode 186A: Intelligent Shopping Agents Attack! What Are They, and What Are They Doing?
19 mins; June 16, 2025
Episode 185: The Importance of Value to Customers in 2025
19 mins; May 07, 2025
Episode 184: Perfecting the Market for Travel Awards
33 mins; February 24, 2025
Episode 183: The Gen Z Consumer, BNPL, and an Outlook for 2025
35 mins; November 20, 2024
Episode 182: Changing the College Sports Affinity Game
30 mins; October 22, 2024
Episode 181: Digitizing Coupons
23 mins; September 24, 2024
Episode 180: Reimagining Global Offers: Tokenization’s Impact on Issuers, Merchants & Consumers
36 mins; August 28, 2024
Episode 179: Making Large-Scale Loyalty Easy
30 mins; August 13, 2024
Episode 178: How Consumer-Permissioned Data Can Expand Access to Credit
26 mins; July 03, 2024
Episode 177: The Future of Card-Linked Offers - and, What is a CLO Anyway?
33 mins; May 21, 2024
Episode 176: Taking the Temperature of the Market for Consumer Credit
29 mins; May 07, 2024
Episode 175: Fintech Buy vs. Build Decisions
22 mins; April 23, 2024
Episode 174: Can CLO and Blockchain Transform Cash-Back Rewards?
28 mins; April 02, 2024
Episode 173: Innovations in Pay With Points
28 mins; March 19, 2024
Episode 172: The Evolution of FI Loyalty
35 mins; March 05, 2024
Episode 171: Brand Advocacy: Big Opportunities . . . and Scary Stories
42 mins; February 20, 2024
Episode 170: Web3, Risk and the Future of Digital Commerce
25 mins; February 07, 2024
Episode 169: The Art of Customer Engagement
23 mins; January 10, 2024
Episode 168: The Resilient Consumer in 2024
28 mins; December 12, 2023
Episode 167: Simplifying Card-Linked Offers at the Register
24 mins; November 28, 2023
Episode 166: Optimizing Paid Media - The Power of Expertise and AI
31 mins; November 14, 2023
Episode 165: Receipts, Insights and Offers
36 mins; October 31, 2023
Episode 164: Strategic Loyalty and Rewards in Germany and the USA
45 mins; October 17, 2023
Episode 163: Creating Seamless Consumer Experiences in 2024
29 mins; October 06, 2023
Episode 162: How Do Consumer Offers and Rewards Really Work?
50 mins; September 19, 2023
Episode 161: Consumers! Cards! Cash-back! And . . . Leather Wallets?
37 mins; September 05, 2023
Episode 160: How Open Enrollment is Changing Consumer Engagement
25 mins; August 22, 2023
Episode 159: The Summer Student Loan Episode
50 mins; July 27, 2023
Episode 158: Better Data, Better Credit Scores, and Better Opportunities
42 mins; July 12, 2023
Episode 157: Using Loyalty Platforms to Create Accessibility and Engagement
36 mins; June 13, 2023
Episode 156: Laying Foundation for the Next Generation of e-Commerce
39 mins; May 23, 2023
Episode 155: Growing Customer Lifetime Value in Challenging Times
44 mins; May 09, 2023
Episode 154: Opportunities and Risks in Digital ID
29 mins; April 25, 2023
Episode 153: Innovating for Financial Inclusion
40 mins; April 11, 2023
Episode 152: Navigating the Complex Digital World of Social Media Activation
26 mins; March 28, 2023
Episode 151: Open Banking: Who's in Charge?
32 mins; March 14, 2023
Episode 150: Should AI Be Used to Interpret Human Emotions?
29 mins; March 07, 2023
Episode 149: Creating Win-Win Arrangements Between F.I.s, Consumers and Merchants
29 mins; February 14, 2023
Episode 148: Unpacking the DCA 2022 Industry Study
21 mins; January 31, 2023
Episode 147: The Definition of a Payments Media Network
17 mins; January 24, 2023
Episode 146: The Anatomy of the Swipe: Teaching Fintech to Newcomers
18 mins; January 18, 2023
Episode 145: Amazon, Venmo, Payments and Interchange Fees
20 mins; January 10, 2023
Episode 144: Some Unfiltered Opinions on 2023
15 mins; January 04, 2023
Episode 143: 2022 Year in Review - Four Stories in Digital Commerce
10 mins; December 29, 2022
Episode 142: Transforming Employee and Contractor Payments
23 mins; December 20, 2022
Episode 141: Digital Disruption - Considering the Forces That Will Change Commerce
16 mins; December 13, 2022
Episode 140: Harnessing the Power of the Consumer With Philanthropic Card-Linked Offers
20 mins; November 30, 2022
Episode 139: Are Big Banks Getting More Agile?
18 mins; November 23, 2022
Episode 138: How Will Emerging Technologies Change Digital Commerce?
18 mins; November 16, 2022
Episode 137: Consumers Under Pressure and the Impact on Digital Commerce
21 mins; November 08, 2022
Episode 136: Blockchaining Loyalty and Rewards
22 mins; November 03, 2022
Episode 135: Converting Customers Online
20 mins; October 25, 2022
Episode 134: Economic Disruption and Resilient Consumers
17 mins; October 18, 2022
Episode 133: Consumers and Holiday Commerce - What's In Store?
25 mins; October 11, 2022
Episode 132: Consumers, Inflation, and the Holidays
20 mins; October 04, 2022
Episode 131: Engaging (67 Million) Customers With Social and AI
16 mins; September 28, 2022
Episode 130: Did Mobile Banking Boom in the Pandemic?
21 mins; September 13, 2022
Episode 129: Crypto After the Crash
20 mins; September 07, 2022
Episode 128: Considering Honey Automatic Coupons - and Student Loan Relief
18 mins; August 26, 2022
Episode 127: Expanding the Spending Power of Loyalty Rewards
13 mins; August 19, 2022
Episode 126: Summer Vacations, Market News and Monster Malls
10 mins; August 12, 2022
Episode 125: Hey, Where Did Everyone Go? Employee Shortages and Labor Market Economics
24 mins; August 05, 2022
Episode 124: The 2022 Travel Roller Coaster - Talking Consumers and Offers
23 mins; July 29, 2022
Episode 123: The Economy & The Consumer
22 mins; July 22, 2022
Episode 122: Using Digital Tools to Make Home Improvement Better
21 mins; July 15, 2022
Episode 121: What Did You Just Call Me? Names in Commerce
18 mins; July 08, 2022
Episode 120: Inflation and the Consumer in 2022
18 mins; July 01, 2022
Episode 119: Merchant Codes in Mainstream News
0 secs; June 24, 2022
Episode 118: Super Apps and Mobile Wallets: Do They Have a Future?
14 mins; June 17, 2022
Episode 117: Better Credit Scores, Smarter Securitization
17 mins; June 10, 2022
Episode 116: Cash, Debit, Credit and Consumers
17 mins; June 03, 2022
Episode 115: Law & Policy Roundup: Regulators Grapple with Cutting-Edge Artificial Intelligence
11 mins; May 27, 2022
Episode 114: Considering the Future of Financial Data
16 mins; May 20, 2022
Episode 113: Is the Economy Waking Up With a Post-Covid Credit Hangover?
16 mins; May 13, 2022
Episode 112: How to Direct Internet Traffic
17 mins; May 06, 2022
Episode 111: Travel in 2022
17 mins; April 29, 2022
Episode 110: Is the Finance Stack Holding Fintech Back?
17 mins; April 22, 2022
Episode 109: NFTs, Web3, and the Future of Blockchain
17 mins; April 15, 2022
Episode 108: Is Crypto a Pathway to Better Loyalty Programs?
16 mins; April 08, 2022
Episode 107: Diversity in Digital Commerce
16 mins; April 01, 2022
Episode 106: Can Big Banks Be Agile?
15 mins; March 25, 2022
Episode 105: Innovating and Enriching Banks' Customer Relationships
16 mins; March 18, 2022
Episode 104: Achieving Customer Empathy
16 mins; March 11, 2022
Episode 103: Fin-tech Innovation and Open Banking
17 mins; March 04, 2022
Episode 102: Simplifying Payments for Field Service Providers
15 mins; February 25, 2022
Episode 101: New Solutions for Loyalty Programs and Consumers
15 mins; February 18, 2022
Episode 100: Using More Precise Spending Data to Know Customers Better
15 mins; February 11, 2022
Episode 99: Selling to the Chinese Consumer
13 mins; February 04, 2022
Episode 98: Rethinking Loyalty for Specialty Merchants and Every Customer
15 mins; January 28, 2022
Episode 97: Who Won and Lost in 2021? A Look at Retailers and Banks
12 mins; January 21, 2022
Episode 96: Nudging Consumers Into Retirement Savings and Charitable Giving
16 mins; January 14, 2022
Episode 95: Ad Evolution: Precision Marketing and Card-Linked Offers
16 mins; January 07, 2022
Episode 94: A Critical Review Of How We Did On Our 2021 Predictions
13 mins; December 31, 2021
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