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Remarkable Results Radio Podcast
The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here
Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]
46 mins; April 03, 2026
Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]
34 mins; March 30, 2026
Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]
44 mins; March 27, 2026
Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]
47 mins; March 23, 2026
General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]
33 mins; March 20, 2026
Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]
34 mins; March 16, 2026
The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]
45 mins; March 13, 2026
Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]
33 mins; March 09, 2026
The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]
46 mins; March 06, 2026
Why Employee Reviews Are Broken and What to Do Instead [RR 1081]
53 mins; March 02, 2026
Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]
47 mins; February 27, 2026
The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]
42 mins; February 23, 2026
The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]
38 mins; February 20, 2026
Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]
39 mins; February 16, 2026
Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]
53 mins; February 13, 2026
Executing a 25 Year Plan: Retired at 47 [RR 1078]
36 mins; February 09, 2026
The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]
41 mins; February 06, 2026
Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]
42 mins; February 02, 2026
The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]
49 mins; January 29, 2026
Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]
35 mins; January 26, 2026
Streamlining the Mundane: How Automation Buys Back Time [THA 469]
40 mins; January 23, 2026
The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]
39 mins; January 19, 2026
Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]
32 mins; January 16, 2026
Do You Own a Business or a Job? [RR 1074]
44 mins; January 12, 2026
Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]
38 mins; January 09, 2026
The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]
34 mins; January 05, 2026
The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]
39 mins; January 02, 2026
Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]
36 mins; December 29, 2025
Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]
32 mins; December 26, 2025
When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]
35 mins; December 22, 2025
The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]
48 mins; December 19, 2025
The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]
33 mins; December 15, 2025
The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]
27 mins; December 12, 2025
The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]
44 mins; December 08, 2025
Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]
37 mins; December 05, 2025
The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]
28 mins; December 01, 2025
Building a Foundation to Prevent Employee Turnover [THA 461]
46 mins; November 27, 2025
People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]
46 mins; November 24, 2025
Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]
43 mins; November 21, 2025
Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]
26 mins; November 17, 2025
Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]
41 mins; November 13, 2025
Helping People Do Life in Auto Repair [RR 1065]
36 mins; November 10, 2025
The Everyday Educator: How Leaders Reinforce Learning [THA 458]
45 mins; November 07, 2025
Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]
40 mins; November 03, 2025
Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]
48 mins; October 31, 2025
Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]
40 mins; October 27, 2025
Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]
41 mins; October 24, 2025
A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]
37 mins; October 20, 2025
From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]
39 mins; October 17, 2025
Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]
42 mins; October 13, 2025
Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]
53 mins; October 10, 2025
Building an Essential Skilled Automotive Career [RR 1060]
45 mins; October 06, 2025
The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]
27 mins; October 03, 2025
AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]
30 mins; September 29, 2025
The Silent Profit Killer: Inconsistent Processes [THA 452]
30 mins; September 26, 2025
2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]
52 mins; September 22, 2025
Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]
57 mins; September 19, 2025
Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]
42 mins; September 15, 2025
Recruiter's Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]
48 mins; September 12, 2025
Inside Wage and Hour Audits: What Every Shop Owner Must Know [E187] - Business By The Numbers
38 mins; September 10, 2025
Scaling Your Marketing As You Scale Your Shop [E169] - The Auto Repair Marketing Podcast
26 mins; September 09, 2025
Success vs Time and Relativity [E201] - Diagnosing the Aftermarket A to Z
29 mins; September 09, 2025
A Phone Call Is Worth a Thousand Emails [RR 1056]
29 mins; September 08, 2025
Developing Diagnostic Skills with Matt Fanslow and Shaun O'Neill [E059] - Speak Up!
55 mins; September 07, 2025
Coaching Is Hard (for the Client) [E224] - Chris Cotton Weekly Blitz
6 mins; September 07, 2025
The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]
43 mins; September 05, 2025
Profit Problems? Why Reviewing Your Financials Wrong Could Cost You Thousands [E186] - Business By The Numbers
20 mins; September 03, 2025
Celebrating 200 Episodes: Insights and Future Paths [E200] - Diagnosing the Aftermarket A to Z
26 mins; September 02, 2025
Preparing for October's Marketing [E167] - The Auto Repair Marketing Podcast
28 mins; September 02, 2025
Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]
41 mins; September 01, 2025
Engaging Our Clients in Need With Helen Fradette [E058] - Speak Up!
55 mins; August 31, 2025
Continuous Improvement: Build a Shop That Never Stops Getting Better [E223] - Chris Cotton Weekly Blitz
9 mins; August 31, 2025
Ring to Revenue: The Power of the First Hello [THA 448]
35 mins; August 29, 2025
Is Your Shop Management System Lying to You? [E185] - Business By The Numbers
26 mins; August 27, 2025
Understanding Psychosis: Symptoms, Support and Stigma [E199] - Diagnosing the Aftermarket A to Z
54 mins; August 26, 2025
SMP vs Fractional CMO vs Coach - What Does Each Do?​ [E167] - The Auto Repair Marketing Podcast
50 mins; August 26, 2025
The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]
36 mins; August 25, 2025
The Reservationist Role in Retention [E057] - Speak Up!
51 mins; August 24, 2025
Marketing & Customer Retention: Keep 'Em Coming Back [E222] - Chris Cotton Weekly Blitz
11 mins; August 24, 2025
The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]
35 mins; August 22, 2025
Should My Spouse Own my Business Too? Should I Pay Them? [E184] - Business By The Numbers
24 mins; August 20, 2025
Are You Listening to Tom Brady? [E198] - Diagnosing the Aftermarket A to Z
25 mins; August 19, 2025
The ROI of Kindness: How Giving Creates Growth in Your Business [E166] - The Auto Repair Marketing Podcast
48 mins; August 19, 2025
From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]
36 mins; August 18, 2025
Inventory & Parts Management: Control the Chaos, Protect the Profit [E221] - Chris Cotton Weekly Blitz
12 mins; August 17, 2025
Behind the Mic with Tracy Capriotto [E056] - Speak Up!
55 mins; August 17, 2025
Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]
31 mins; August 15, 2025
Private Equity in Auto Repair: Threat or Opportunity for Your Shop? [E183] - Business By The Numbers
23 mins; August 13, 2025
Paper Tigers [E197] - Diagnosing the Aftermarket A to Z
23 mins; August 12, 2025
Mental Fitness in Shop Crisis with Leisa Ann and Rachel Spencer [E165] - The Auto Repair Marketing Podcast
49 mins; August 12, 2025
Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]
37 mins; August 11, 2025
The Wire, The Visits, and The Elite [E220] - Chris Cotton Weekly Blitz
9 mins; August 10, 2025
By Design: Shutting Down a Stream - Starting New Ones [E55] - Speak Up!
28 mins; August 10, 2025
People 101: Why Soft Skills Drive Hard Results [THA 445]
39 mins; August 08, 2025
Using ROI to Measure and Make Better Business Decisions [E182] - Business By The Numbers
33 mins; August 06, 2025
Car Giveaways and Community Involvement with Chris Luoma [E164] - The Auto Repair Marketing Podcast
27 mins; August 05, 2025
No One's Anger Starts at 100 [E196] - Diagnosing the Aftermarket A to Z
20 mins; August 05, 2025
Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]
30 mins; August 04, 2025
Believe Your Customers: The Pontiac Parable [E054] - Speak Up!
22 mins; August 03, 2025
Safety & Shop Environment: Protecting Your People and Your Profits [E219] - Chris Cotton Weekly Blitz
16 mins; August 03, 2025
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