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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.

SHIFT BREAK! The Entrepreneurial Case For Stopping

12 mins; June 18, 2025

545: Breathing Life Into Your Coffee Shop

30 mins; June 16, 2025

SHIFT BREAK! Tips For Signature Drink Success

14 mins; June 11, 2025

544: Love Coffee, Control Caffeine w/ 2013 WBC Champ Pete Licata of Caffeine Control Coffee

65 hours 34 mins; June 08, 2025

SHIFT BREAK! Don't Rush Your Customers

11 mins; June 04, 2025

543: A Philosophy On Employee Turn-over

30 mins; June 02, 2025

542: Founder Friday! w/ Nori and Tin Burmudez of Corridor Flow, Lomita, CA

66 hours 34 mins; May 30, 2025

RoR #36: Community and Continual Learning w/ Alex Jacob of Vital Coffee Roasters w/ Alex Jacob

42 mins; May 27, 2025

SHIFT BREAK! You Need to Avoid This HUGE Training Mistake!

10 mins; May 26, 2025

541: Repetition, Reminders, and Guidance

25 mins; May 26, 2025

SHIFT BREAK! Why The Best Hospitality Starts With The Transactional!

10 mins; May 21, 2025

540: The Good and Bad of Job Descriptions

32 mins; May 19, 2025

SHIFT BREAK! Vendor Hospitality

11 mins; May 14, 2025

539: Helping Regular People Enjoy Coffee w/ Matthew Bryce, Seven Sleepers Coffee Lab

43 mins; May 12, 2025

SHIFT BREAK! Explaining the Manager's Landscape | A Framework For Leading Staff

10 mins; May 07, 2025

538: The Most Important Things to Focus In The First Year (or any year)

33 mins; May 02, 2025

SHIFT BREAK! Small Wins Build Trust

10 mins; May 01, 2025

SPECIAL! Interviews from Coffee Fest NYC 2025: Antoine Franklin, Mo Hashmi, Caroline Bell, and Maria Sinatra!

68 hours 35 mins; April 29, 2025

537: Success as a Coffee Tech : Training and Relationships w/ Brady Butler W/ Trail Braze Coffee Academy

49 mins; April 25, 2025

RoR #35: The Core 7 : Practical Disciplines for a Successful Roastery w/ Luke Waite | Pomelo Coffee Consulting

45 mins; April 24, 2025

SHIFT BREAK! Two Types of Continued Education for Baristas

10 mins; April 24, 2025

536: What It Means to Set Up Staff For Success

24 mins; April 21, 2025

535: Founder Friday! 30 Years of Coffee! w/ Ana Burgos and Amanda Jones of Hyperion Espresso, Fredricksburg, VA

57 mins; April 17, 2025

SHIFT BREAK! Don't Force The Wrong People To Do The Right Work

11 mins; April 17, 2025

534: Encore! Helping Your Team Work Through Their Strengths w/ Lisa Cummings of lead Through Strengths!

53 mins; April 15, 2025

SHIFT BREAK: Getting Over the Awkwardness of Leadership

11 mins; April 11, 2025

533: Principles of Quality Control

45 mins; April 03, 2025

SHIFT BREAK: The Myth of a Saturated Market

12 mins; April 02, 2025

532: Start with Hospitality

28 mins; March 30, 2025

RoR #34: Roasting for Different Cultivars w/ Rob Hoos | Rob Hoos Coffee Consulting

46 mins; March 26, 2025

SHIFT BREAK! Why Following Through is the Key to Better Coffee Shops

14 mins; March 25, 2025

531: Why the Rise Convenience Coffee is a Good Opportunity for Coffee Shops

28 mins; March 24, 2025

530: Founder Friday w/ Aisha Bullard and Modou (MAD) Diongue of Original Drip in Dakar, Senegal

44 mins; March 19, 2025

SHIFT BREAK! How To Get The Most From a Coffee Event

11 mins; March 19, 2025

529: 10 Years of Coffee w/ Luke Adams of Standart Magazine

43 mins; March 18, 2025

SHIFT BREAK! Holding Baristas (and Yourself!) Accountable

11 mins; March 12, 2025

528 : Growing Yourself and Your Cafe Through Delegation

30 mins; March 07, 2025

SHIFT BREAK! Adding Value in the Cafe

12 mins; March 06, 2025

527: Thoughts on How to Approach Training and Onboarding

33 mins; March 06, 2025

SHIFT BREAK! The Work of Offering Kindness in the Cafe

11 mins; February 27, 2025

526: Founder Friday w/ Fount Coffee and Kitchen Owners, Shawn and Kristen Preissner and George and Katie Kilgore!

63 hours 16 mins; February 27, 2025

525: Encore: Focusing on What is Essential w/ Greg McKeown

68 hours 1 min; February 25, 2025

RoR #33: The Other Kind of Sourcing Every Roaster Needs w/ Mark Kutrovski of Mirror Coffee Roasters

39 mins; February 22, 2025

SHIFT BREAK! You Are Not a Third Wave Coffee Shop

12 mins; February 20, 2025

524: Embracing Professional Development for Your Coffee Shop Team

32 mins; February 17, 2025

SHIFT BREAK! Every Customer is a Judge

10 mins; February 12, 2025

523: Encore: How We Ruin Specialty Coffee Experience

41 mins; February 07, 2025

SHIFT BREAK! The Necessary Death of the Superstar Barista

14 mins; February 04, 2025

522: Why Celebration and Specialization Make Coffee Better w/ Tim Williams of Fieldwork Coffee and The World Aeropress Championships

53 mins; February 01, 2025

521: Founder Friday! w/ Bow Smith of Rowan Coffee, Asheville, NC

48 mins; January 30, 2025

SHIFT BREAK! The Two Kinds of Margin You Need in the Cafe

12 mins; January 27, 2025

520: Tips For Great Workflow and Bar Presence

40 mins; January 27, 2025

SHIFT BREAK! Cortado Confusion

12 mins; January 22, 2025

519: The World of Coffee People w/ Ryan Woldt of The Coffee People Podcast

60 hours 1 min; January 20, 2025

RoR #32: New Season! Should You Pre-blend Your Green Coffee or Blend Post Roast? w/ Bryant Banker Scannell or Relative Coffee Co.

49 mins; January 18, 2025

SHIFT BREAK: Don't Rely on Brand Identity

8 mins; January 15, 2025

518: How to Run a Coffee Shop w/ Meaningful Hospitality

51 mins; January 13, 2025

SHIFT BREAK: Back to the Basics

8 mins; January 06, 2025

517: Culture and Connection Through Coffee Spaces w/ Armen Alajian of Arto Brick

52 mins; January 06, 2025

SHIFT BREAK: The Delegation Dip

8 mins; January 01, 2025

516: The Impact of Home Coffee Culture on the Cafe w/ Justin Piercy of Daddy Got Coffee

53 mins; December 30, 2024

SHIFT BREAK: Keeping the Shop

13 mins; December 24, 2024

515: 7 Areas to Pursue in the New Year

48 mins; December 20, 2024

SPECIAL! Interviews from Coffee Fest Minneapolis 2024 w/ Jaime Becker-Finn of Makwa Coffee, and Frederick Dubose of SunBean Coffee

51 mins; December 20, 2024

514: Founder Friday! w/ Raoul Adwan of Thrd Coffee in Chicago, IL!

53 mins; December 20, 2024

SHIFT BREAK: Adjusting Our View of Labor Cost

13 mins; December 19, 2024

513: Rock n' Roll, E-Commerce, and Opening a Coffee Shop w/ Acey Slade of Cat Fight Coffee!

46 mins; December 17, 2024

SHIFT BREAK! The Good and Bad of a Training Lab

13 mins; December 12, 2024

512: The 5 Non-Coffee Books You Need to Read!

40 mins; December 10, 2024

SHIFT BREAK! How Not To Be a Jerk When Training Baristas

15 mins; December 04, 2024

SHIFT BREAK! How Long Should it Take To Train a Barista?

12 mins; November 26, 2024

511: The Art of Designing Unique Coffee Bars w/ Scott Magic of Magic Architecture

48 mins; November 26, 2024

510: Advancing Equity in Farmer-Consumer Relationships w/ Ethiopia's Beamlak Bekele!

48 mins; November 24, 2024

509 : Founder Friday! (Special 2 Part Before + After Episode w/ Nic and Krystal Tanaka of Kohiko Coffee House, Sugarland, TX!

88 hours 33 mins; November 22, 2024

SHIFT BREAK! Engaging in the Right Conversations (or how not to accept undue guilt)

15 mins; November 20, 2024

508: Fighting Exploitation and Human Trafficking Through Coffee w/ Jenny Barber and Jake Jiron of Talitha Coffee Roasters!

53 mins; November 18, 2024

SHIFT BREAK! With or Without Experience? Hiring the Best Baristas

15 mins; November 14, 2024

507: How High-Level Systems Help Your Cafe Thrive w/ Preston Lee, The 30% Rule

52 mins; November 11, 2024

SHIFT BREAK! Should You Up-Charge for Alternative Milks?

15 mins; November 07, 2024

506 : Critical Workflows Every Coffee Shop Needs

36 mins; November 05, 2024

SHIFT BREAK: The Best Way for Every Shop to Train Baristas

12 mins; October 31, 2024

505: Maintaining Excellence in the Everyday Work of Coffee Shops w/ Maxwell Colonna-Dashwood

63 hours 31 mins; October 28, 2024

504 : Founder Friday! w/ Parviz Dadashov of United Coffee Beans in Azerbaijan!

48 mins; October 22, 2024

SHIFT BREAK: Is Your Love for Coffee Sabotaging Your Success?

10 mins; October 22, 2024

503 : 5 Coffee Industry Movements Your Shop Needs to Embrace

40 mins; October 21, 2024

SHIFT BREAK: Finding Time for Change in the Cafe

14 mins; October 18, 2024

502: Creating Meaningful Coffee Experiences

24 mins; October 14, 2024

SHIFT BREAK: Why Your Shop Needs to Tell Stories

11 mins; October 10, 2024

501: Teamwork, Mentorship, and Translating Coffee w/ 2024 Brewers Cup Champion of Turkey, Nida Fetullahoğlu

53 mins; October 07, 2024

SHIFT BREAK: Want to be Effective? Don't Use Chat GPT

13 mins; October 01, 2024

500! Reflections and The Role of the Coffee Shop in the Industry

31 mins; October 01, 2024

499: Founder Friday! w/ Kenzel and Tio Fallen of Three Keys Coffee, Houston, TX

59 mins; September 27, 2024

SHIFT BREAK : How to Design Cafe Station Responsibilities

11 mins; September 25, 2024

498: 10 Small Things to Fix in Your Coffee Shop This Week

40 mins; September 24, 2024

SHIFT BREAK: Hard Work is Hard | Part 2

14 mins; September 19, 2024

497: Caught in the Middle: Answering Questions from Frustrated Management

47 mins; September 16, 2024

Special Part 2 : Live from Coffee Fest LA! w/ Anna Gutierrez of Barista 22 and Sandra Elisa Loofborow of Loupe Coffee Consulting

47 mins; September 16, 2024

SPECIAL! | PART 1 Coffee Fest LA! 2024 w/ Shanita Nicholas of Sip and Sonder + Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe

51 mins; September 13, 2024

SHIFT BREAK: Don't Celebrate Unhealthy Wins

9 mins; September 10, 2024

496: Hard Decisions and High Standards

36 mins; September 10, 2024

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Keys To The Shop : Equipping Coffee Shop Leaders

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