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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.

RoR #27 : Scaling and Relationships in a Small Roastery w/ Cody Gordon, Cerberus Coffee

43 mins; November 30, 2023

445: Evolution of the Barista-Machine Relationship w/ Ryan Willbur, Middleby Coffee

54 mins; November 28, 2023

444: Founder Friday! w/ Julia Peixoto Peters of Peixoto Coffee, Arizona

67 hours 59 mins; November 24, 2023

SHIFT BREAK: The Weight of Relationships

10 mins; November 23, 2023

443: Keep Your Communication Simple! w/ Author Ben Guttmann

49 mins; November 20, 2023

SHIFT BREAK: Make Customer Feedback a Priority

11 mins; November 16, 2023

442 : We Need Confidence, Celebration, and Joy!

29 mins; November 14, 2023

SHIFT BREAK: Your Manager Has No Time To Manage!

11 mins; November 10, 2023

441: How to Achieve Operational Excellence w/ Laila Ghambari

61 hours 13 mins; November 07, 2023

SHIFT BREAK: Quality Still Matters

13 mins; November 02, 2023

440 : What Should Scare You About Coffee

29 mins; October 31, 2023

Founder Friday! Youth, Foster Care, and Human Connections Through Coffee | w/ Miah Sommer of Astute Coffee in Omaha, NE

51 mins; October 26, 2023

SHIFT BREAK: Wrong Fit For the Role, or Wrong Fit For Your Business?

14 mins; October 26, 2023

438 : How to Build a Successful Cafe w/ Erin Young of Red Buffalo Cafe

50 mins; October 24, 2023

SHIFT BREAK: Making Minimum Viable Changes

9 mins; October 19, 2023

437 : The New Age of the Barista: Mindsets + Habits for Success

48 mins; October 17, 2023

SHIFT BREAK: Rest and Meaningful Work

11 mins; October 13, 2023

436: Stop Burn Out! and Make Work Effortless w/ Greg McKeown | Best Selling Author "Effortless"

69 hours 20 mins; October 11, 2023

SHIFT BREAK: I Learned it from Watching You!

9 mins; October 05, 2023

435 : Encore! It's OK to be the Boss, w/ Bruce Tulgan

55 mins; October 04, 2023

434 : Founder Friday | Leo Ferreira | Puzzle Coffee Shop, Tanzania!

51 mins; September 29, 2023

RoR #26 : How to Approach Roasting Fine Robusta w/ Cleia Junqueira | Consultant + Q-Robusta Grader

47 mins; September 27, 2023

Defining Excellence and Success

10 mins; September 27, 2023

433: How to Earn Loyalty

34 mins; September 24, 2023

You Need to Prioritize In-House Training!

12 mins; September 22, 2023

432 : How to Win in Specialty Retail Coffee

47 mins; September 20, 2023

Raising Your Hiring Standard

11 mins; September 14, 2023

431: An Exercise in Listening to Coffee w/ Alexander Roach of Boycott Coffee + The Alphabet Book of Coffee

45 mins; September 12, 2023

Pull Out The Fridge

12 mins; September 09, 2023

430 : Embracing "Unreasonable Hospitality" w/ Will Guidara | Thank You NYC + The Welcome Conference

56 mins; September 05, 2023

RoR #25 : Training Up the Next Generation of Roasters w/ Steve Lee of Pocket Knife Consulting + Linea Caffe

47 mins; September 02, 2023

Insecurity in Management

10 mins; August 31, 2023

SPECIAL! Part 2 | Coffee Fest Anaheim 2023 w/ Steve Chang of Copa Vida Cafe and Jon Ferguson of Coffee Tech Central

59 mins; August 30, 2023

SPECIAL! Part 1| Coffee Fest Anaheim 2023 w/ Kenneth Davids and Madeleine Longoria Garcia

57 mins; August 29, 2023

429 : Believing You CAN Run a Great Shop w/ Michael Ryan of Threadbare Coffee Consulting

64 hours 22 mins; August 29, 2023

428 : Founder Friday | Maxwell Mooney's Final Chapter at Narrative Coffee and New Beginnings

50 mins; August 25, 2023

For Here or To-Go?

12 mins; August 25, 2023

427 : Encore Episode: What you MUST Know About Employee Culture w/ Stan Slap

55 mins; August 23, 2023

426: Fostering a Culture of Continuous Improvement

37 mins; August 15, 2023

Generate More Urgency!

10 mins; August 10, 2023

425 : Some Thoughts on Supporting Your Manager

36 mins; August 03, 2023

Faithfulness and Honesty

11 mins; August 02, 2023

424: Developing Menu and Hospitality Guides

39 mins; July 31, 2023

423 : Founder Friday! w/ Danny and Michelle Quiroz of Reserva Coffee Roasters | McAllen, TX

66 hours 59 mins; July 27, 2023

Three Questions for Better Cafe Decisions

10 mins; July 27, 2023

ROR #24 : Perspectives on Roasting for Espresso w/ Jaroslav Tuček of Doubleshot, Czech Republic

56 mins; July 26, 2023

422: Coffee Truck Success w/ Vincent LaVolpa of Green Joe Coffee School

62 hours 9 mins; July 26, 2023

The Courage to Correct

10 mins; July 21, 2023

421: Encore Episode: Simple, Powerful, Hospitality w/ Philip Paul Turner

36 mins; July 17, 2023

Who Are We Creating Our Standards For?

11 mins; July 13, 2023

420: Meaningful Roles in the Cafe

31 mins; July 11, 2023

Are YOU Using Your Manual?

10 mins; July 05, 2023

419: Behaviors That Establish Excellent Management Culture

32 mins; July 04, 2023

418: Founder Friday! w/ John and Luigi DiRuocco of Mr. Espresso, Oakland, CA

61 hours 16 mins; June 30, 2023

Focus on Your Manager Culture

10 mins; June 29, 2023

417: Dialing in Your Water w/ Taylor Minor of Third Wave Water

47 mins; June 27, 2023

SPECIAL! Part 2! Coffee Fest Live Louisville, KY 2023 w/ Lauren Lathrop and Rob Arnold | Learning to Roast Coffee + How to make Great Cocktails and Signature Drinks

57 mins; June 27, 2023

SPECIAL! Part 1 Coffee Fest Live Louisville, KY 2023 w/ Jackie Nguyen and Sean Roberson | Master Social Media + Serving Great Coffee to Underserved Neighborhoods

48 mins; June 26, 2023

Resentment in the Cafe

14 mins; June 21, 2023

ROR #23 : How to Close the Industry-Consumer Flavor Gap w/ Phil Beattie, Dillanos Coffee Roasters

51 mins; June 20, 2023

416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee

57 mins; June 19, 2023

Bottling Your Best Barista

9 mins; June 16, 2023

415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

67 hours 58 mins; June 13, 2023

Seeking to Learn Across Age Divides

14 mins; June 09, 2023

414: Secret Ingredients for a Successful Coffee Shop

33 mins; June 06, 2023

Menu Simplicity as Hospitality

11 mins; June 01, 2023

413 : Coffee Education and Training at Origin w/ Fabiola Solano of Soy Barista

52 mins; May 30, 2023

RoR # 22 : Master Insights on Roaster Maintenance and Care w/ Doug Graf, Vintage Coffee

49 mins; May 29, 2023

412 : Founder Friday! w/ Lem Butler and Kyle Ramage of Black and White Coffee Roasters

79 hours 35 mins; May 26, 2023

The Myth of Hands Off / Automated Leadership

9 mins; May 25, 2023

411 : Excellence, Approachable Coffee and Always Learning w/ Kenneth Thomas of Umble Coffee and Coffee 101 Podcast

56 mins; May 23, 2023

Don't Forget Relationships

9 mins; May 18, 2023

410 : A Conversation w/ 2023 U.S. Barista Champion, Isaiah Sheese of Archetype Coffee!

59 mins; May 15, 2023

Embrace the Fallout

12 mins; May 11, 2023

409 : The Science of Optimizing Your Espresso w/ Samo Smrke

63 hours 47 mins; May 08, 2023

Avoid These Cafe Meeting Mistakes

15 mins; May 04, 2023

408: Coffee Tools, Music, and Serving the Community w/ Anita Tam of Slow Pour Supply Co.

50 mins; May 02, 2023

RoR # 21 : Data, Community, and the Art of Roasting w/ U.S. Roasters Champion Andrew Coe of Elevator Coffee

43 mins; April 29, 2023

407 : Founder Friday! Encore Episodes, David Schomer of Espresso Vivace!

54 mins; April 28, 2023

Coffee, Integrity, and A.I.

12 mins; April 27, 2023

406: Five Ways to Immediately Improve Your Coffee Quality

48 mins; April 25, 2023

Things the Owner Can't do for You

11 mins; April 20, 2023

405 : Beyond the Schedule w/ Wil Brawley of Schedulefly

25 mins; April 18, 2023

Pitching your Ideas to Your Boss

11 mins; April 12, 2023

404 : Education, Home Brewing, and Launching a Roastery w/ Kyle Rowsell, September Coffee

52 mins; April 10, 2023

Baristas Are Not Magic

11 mins; April 05, 2023

403 : The Craft of Food, Coffee, and Writing w/ Matt Rodbard, Founder of TASTE

69 hours 54 mins; April 03, 2023

Service, Spite, and Compromise

16 mins; March 30, 2023

RoR #20 : Challenging the Status Quo w/ David Lalonde of Rabbit Hole Roasters, Montreal, Quebec

53 mins; March 29, 2023

402 : Innovating a Generous Wage Structure w/ Mike Schroeder of Oddly Correct

66 hours 15 mins; March 28, 2023

SPECIAL: Coffee Fest Live! NYC 2023 Part 2 w/ Jesse Harriott, Jenna Gotthelf, Anu Menon!

71 hours 5 mins; March 27, 2023

SPECIAL: Coffee Fest Live! NYC 2023 Part 1 w/ Jordan Brown and Anand Patel

53 mins; March 27, 2023

401 : Founder Friday! w/ Jack Benchakul of Endorffiene Coffee Bar in Los Angeles

60 hours 24 mins; March 23, 2023

Stop Glorifying Chaos

11 mins; March 22, 2023

400 : The Values of Speed and Service w/ Jaime Denney of Scooter's Coffee

61 hours 5 mins; March 20, 2023

More Power To Them

11 mins; March 15, 2023

399: Encore Episode! How to Change Things in the Cafe

38 mins; March 14, 2023

Are You Open?

15 mins; March 09, 2023

398: The 5 Biggest Mistakes Coffee Shops Make

37 mins; March 07, 2023

RoR #19 : A Vision of Sustainable Roasting w/ Arno Holschuh of Bellwether Roasters

61 hours 11 mins; March 02, 2023

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Keys To The Shop : Equipping Coffee Shop Leaders

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